Xola

Xola ist eine Buchungs-, Marketing- und Vertriebsplattform für Unternehmen, die Aktivitäten und Erlebnistouren anbieten.

Über Xola

Xola ist vollständig webbasiert. Greife von jedem Gerät und von überall aus auf deine Business-Management-Tools zu. Es gibt keine Software zum Herunterladen oder Aktualisieren, und alle deine Daten werden durch die Leistungsfähigkeit der Cloud gesichert.

Es gibt eine Vielzahl flexibler Preisoptionen, die für Reiseveranstalter jeder Größe sinnvoll sind.

Preisoptionen ab:

Nicht verfügbar

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Geräte

Unternehmensgröße

S M L

Märkte

Österreich, Australien, Belgien, Kanada, Schweiz, Deutschland, Dänemark, Estland, Spanien, Finnland, Frankreich, Vereinigtes Königreich, Irland, Italien, Japan, Mexiko, Niederlande, Norwegen, Neuseeland, Portugal, Schweden, Singapur, Vereinigte Staaten

Unterstützte Sprachen

Englisch, Französisch, Japanisch, Spanisch

Preisoptionen ab:

Nicht verfügbar

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Bilder

Xola Software - 1
Xola Software - 2
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Videos zu Xola
Xola Software - 1
Xola Software - 2

Funktionen

Gesamtzahl der Funktionen von Xola: 53

  • API
  • Aktivitätsmanagement
  • Alarmfunktion / Benachrichtigungen
  • Angebote / Schätzungen
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • Anpassbare Berichte
  • Anpassbare Felder
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • CRM
  • Daten-Import / -Export
  • Drittanbieter-Integration
  • Drittpartei-Buchung
  • E-Mail Erinnerungen
  • E-Mail Marketing
  • Echtzeit-Aktualisierungen
  • Elektronische Zahlungen
  • Erinnerungen
  • GDS-/OTA-Integration
  • Gruppenreservierungen
  • Inventarverwaltung
  • Kalender-/Erinnerungssystem
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kanalmanagement
  • Kommunikationsmanagement
  • Kreditkartenbearbeitung
  • Kundenbetreuung
  • Kundendatenbank
  • Kundenhistorie
  • Lieferanten-Management
  • Mehrere Währungen
  • Mitarbeitermanagement
  • Online-Buchung
  • Paketerstellung
  • Preismanagement
  • Rabattmanagement
  • Raten-Management
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Reservierungs-Management
  • Ressourcenmanagement
  • Supportticket-Management
  • Veranstaltungsmanagement
  • Verkaufspunkt POS
  • Verzichtsmanagement
  • Webseitenintegration
  • Website-Management
  • Zahlungsabwicklung
  • Zentrales Reservierungssystem
  • Zimmerbuchung
  • Zugriffskontrollen / Berechtigungen

Alternativen

FareHarbor

4,8
Nr. 1 Alternative zu Xola
FareHarbor bietet branchenführende Online-Ticketing- und Buchungslösungen für Touren, Aktivitäten, Attraktionen und...

Peek PRO Tour Operator Software

4,7
Nr. 2 Alternative zu Xola
Peek Pro ist eine Online-Buchungssoftware für Reiseveranstalter aller Art! Hole dir noch heute deine KOSTENLOSE DEMO...

Bookeo

4,3
Nr. 3 Alternative zu Xola
Das Online-Terminplanungs- und Reservierungssystem Bookeo füllt deinen Terminkalender. Akzeptiere Buchungen und...

Bokun

4,7
Nr. 4 Alternative zu Xola
Bokun ist eine cloudbasierte Buchungsmanagementlösung, mit der kleine bis große Reise- und Tourismusunternehmen...

Nutzerbewertungen

Gesamtbewertung

4,7 /5
(557)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,4/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,8/5

Hast du Xola bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Eine Bewertung schreiben
Zeigt 5 von 557 Bewertungen
Jose S.
Gesamtbewertung
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Smooth operator, but there's definitely room for improvement and new features

Bewertet am 11.1.2019

Overall the experience has been transformative. However, we're coming from basically no booking...

Overall the experience has been transformative. However, we're coming from basically no booking software at all - before XOLA we had just implemented an extremely rudimentary home-grown solution in an effort to organize our burgeoning business and a significant shift in our business model that was producing a much higher level of traffic (and revenue.) As a result, we've been able to capitalize on these new channels and really bring our business to another level. There's hiccups, as with anything, but we've seen the software maturing and changing to accommodate and scale up, and we're very happy with the results. I recommend this software for any small to medium-sized business that is looking for a solid, smooth booking experience. As the software improves, I believe there's a very good chance that it will become a best-of-breed app and is absolutely worthy of consideration.

Vorteile

Without a doubt this is a smooth app that knows what silk feels like. The UI has gone through some great improvements that have improved the silkiness to a degree even silkworms would be jealous of, but it's clear that they're taking the time to listen to their users in the development process and that's important. Performance is more than just good, it's Tony-the-tiger great. Smooth and well executed interface. It's missing features - some of them might be important to you, it's hard to say - but the devs do a great job of listening to feature requests and we've seen real, significant improvements all around. That's the sign of a maturing application.

Is it best-of-breed? Hard to say, and I'm sure there's arguments for and against, but I'll give them this: their support is out-freaking-standing. That alone is worth a few awkwardly implemented features or some gaps in how things are executed. If there's a problem, you connect to a staff that takes their support work seriously. I'm surprised they don't hop in a plane and come to your computer and help you out - they legitimately take every step just shy of that in an effort to find a solution. It's impressive and it outshines any downsides you might find in the app itself. Is there always a solution? No, that's unrealistic. But they often find a workaround and if they can't they'll make sure the devs know there's a gap that's been discovered and that needs to be looked at. Great, great support team.

Nachteile

There's feature gaps. Depending on any number of factors the software just doesn't quite fit - but it's close. Usually close enough - there's often a workaround that is... well, good enough. And you hope the devs close up the gap or shore it up and it won't get any worse. For the most part that happens, but when there's a 'feature release' you hold your breath and a lot of times you're left thinking to yourself "what? there's so much better things to have spent man-hours on than that..." To be fair, I've often found the implemented features to be useful once I've worked with them but there's still features - things I would consider fundamentally necessary - that haven't been implemented. It's a fail, but a relatively minor one. At least, for us - ymmv.

Antwort von Xola

Thank you so much for your feedback! We are always happy to see our customers enjoying our software, and be willing to give this kind of feedback as well. It is customers like you that help us grow and become better for our customers. We value your words and want to know how you feel about Xola. I want to reach out and get more information on the gaps you see with the software and what we can do to fix them. Again we really appreciate the time you took to give us this feedback and I look forward to connecting with you soon. - Jessica

Chavonda G.
Gesamtbewertung
  • Branche: Unterhaltung
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

xola

Bewertet am 3.10.2019

My experience with xola has been great and I also like the fact that they are continuing to grow...

My experience with xola has been great and I also like the fact that they are continuing to grow and develop new things to change or add to make the software even better keeping up with time and market industry staying on top of things in developing new and more ways to use the software.

Vorteile

I love this software I use it every day for my Escape Room. It does everything I need all in one place to me it is exactly what I need for my booking software for escaperooms

Nachteile

nothing least about it but one thing is the ability to stop negative reviews from being posted that's the only thing everything else I love it.

In Betracht gezogene Alternativen

FareHarbor

Warum Xola gewählt wurde

this was a better choice for me and the ease of use along with what I needed for my business.

Zuvor genutzte Software

Bookeo

Gründe für den Wechsel zu Xola

it was overall the best and had more to offer especially with Escape rooms becoming a growing industry.

Antwort von Xola

Hi Chavonda,

Thanks for taking the time to leave us a review. I'm glad you find Xola to meet your needs in an Escape Room Booking Software. We're glad to partner with businesses like yours!

Cheers,
Sophie

Emma L.
Gesamtbewertung
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Great software - Paints a Clear Picture

Bewertet am 31.5.2022

Great, we've been using it for a few years and now we're roughly 50% online sales/50 over-the-phone...

Great, we've been using it for a few years and now we're roughly 50% online sales/50 over-the-phone sales.

Vorteile

The ease of use is high. The dashboard makes it easy to know what's going on with a quick glance. Online bookings are straightforward for customers and allows easy communication of vital information (i.e. confirmation emails, waivers, etc.)

Nachteile

There is not an easy way to change minimum booking quantity without changing the product listing itself - it would be nice to have a quick override for this.

Antwort von Xola

Hi Emma! Thanks for the review! I would love to dig into the override for the capacity/booking min with you. Please send me an email back so we can discuss more!

Caitlin M.
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Excellent interface and usability but rigid in its features and customization

Bewertet am 3.5.2018

Easy to train staff, nice mobile features.

Easy to train staff, nice mobile features.

Vorteile

Easy to train staff on. If you can work an iPhone you can work on Xola.
Good mobile access for staff

Nachteile

- Very little customization available for unique businesses
- Limited accounting reports that take heavy editing in Excel to get the needed information
- Organizes by customer email instead of name, can create major problems.
- Europe based support team so finding a time to connect with them can be tough
- No ability for Admin accounts to make edits or corrections to individual sales, especially frustrating on the accounting side.
- No archiving feature for product listings. So old products remain on all active inventory lists, becoming very cumbersome to search through.
- Easy software for small/medium sized companies, not good for larger companies
- Limited marketing features and hard to customize
- The biggest issue for us is limited reporting especially on the accounting side. For database software, that is a huge drawback. I should be able to create and run custom reports on all of the info in the system but your stuck with a rigid structure that you then have to edit and narrow down in Excel, taking lots of extra time. We won't be able to stay with Xola as we grow unless this feature improves.

Antwort von Xola

Hi Caitlin!
Thank you for the candid feedback. We really appreciate customers like you who give us the feedback like this so we can grow. I wanted to address your concerns and reach out to you over some of them as well. We have some new features that I believe your company will benefit from and I am going to make sure they are turned on for you and that you are aware of them. Our Support Team is based out of US as well as Europe so we can give 24 hour support. You can reach out via chat, email, or phone anytime of the day and there will be someone available to help. I look forward to connecting with you to talk over your feedback soon! -Jessica

Andrew O.
Gesamtbewertung
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Lots of features, good support, great integrations but pricing is not ideal and missing some...

Bewertet am 5.4.2022

Good experience, great relationship with them and they are responsive to our needs and support....

Good experience, great relationship with them and they are responsive to our needs and support. product is good but would like to see some basic feature improvements that make our lives and employees' lives easier vs more workaround. Overall I would highly recommend the product, especially knowing a revamped and improved version is on the horizon. Plus fairharbor is just annoying so out of principle, we will not work with them.

Vorteile

Ease of use, we have been using this for some time now and have a great understanding of how to use the tool and get a lot of value from it. It has some great integrations, great text, email reminders for our guests and xola has invested in a lot of great improvements over the past 2 years that made our business better.

Nachteile

Lack of POS integration, our business is moving to sell more onsite with our guests, pre gratuity is huge in our space and XOLA lacks features for pre gratuity except to do an ADD on which auto charges taxes and the booking fee on gratuity. reporting is still lacking, and dashboards, for performance, are also lacking.

In Betracht gezogene Alternativen

Peek PRO Tour Operator Software

Gründe für den Wechsel zu Xola

functionality, clean good looking interface, responsive booking process (peek was very slow)

Antwort von Xola

Hi Andrew! Thank you for the review! Glad to see you think Xola is easy to use, plus more! Lots of new things coming to Xola, that I believe based on your feedback will take your cons to pros!

5 von 557 Bewertungen angezeigt Alle Bewertungen

Xola Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Xola.

Xola bietet folgende Kostenpläne an:

Xola hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Xola unterstützt die folgenden Sprachen:

Englisch, Französisch, Japanisch, Spanisch

Xola unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Xola kann in folgende Anwendungen integriert werden:

Authorize.Net, Constant Contact, Gmail, Google Ads, Google Analytics 360, Google Calendar, HubSpot CRM, Mailchimp, Meta for Business, Slack, Stripe, WordPress, Xero, Zapier

Xola bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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