Field Harmony

Field Harmony

Field service management software

4.9/5 (10 Bewertungen)

Field Harmony Übersicht

Field Harmony was built by the owner of a appliance repair business owner, so we know a thing or two about field service management. Field Harmony has been tailored from the ground-up to focus on exactly the business problems and challenges that face actual service operators.

Preis

Beginnt ab
15,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement

Geräte

Unternehmensgröße

K
M
G

Märkte

Kanada, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Field Harmony Bewertungen

Gesamtbewertung
4.9/5
100% Positive Bewertungen
9
Ausgezeichnet
1
Sehr gut
0
Durchschnitt
0
Gering
0
Schlecht
Robert S.
Mit Google übersetzen

excellent resource

Bewertet am 25.10.2014
Quelle der Bewertung: GetApp

I was kinda hesitant to put our whole operation under an online app. It's just like trusting another person you don't know to manage your money. We are currently still in the trial phase as far as I'm concerned still. Paul has always been able to answer any questions I have., so I would give there customer support a gold star and in this case I guess it's 5 gold stars. The inventory tracking and reorder setup seems to be working as described.

It has saved our technicians a lot of time since they don't have to worry about not having the right parts on board. They also don't have to do a 3 hour truck inventory every month which in costs us a lot in productivity. Our warehouse staff has also noticed similar results. i understand there are definitely more features, but we are implementing very slowly at this point.

Vorteile

Field Harmony has increased our overall productivity. It still has some features we haven't utilized. The is less room for human error.

Nachteile

It doesn't auto Maintain itself. There is still room for human error and is only as good as the people who use it. I would also like to see more utilization of bar code technology.

Scottie T.
Mit Google übersetzen

An awesome app

Bewertet am 15.9.2014
Quelle der Bewertung: GetApp

Look no further. This is it. If you need a cloud-based software package for your field techs and office to use, you've found what I would consider the best of the bunch. Easy to learn, easy to use, accessible for anywhere with an internet connection and the best feature that you don't have to use all that often, great support on the back end.

Field Harmony does customer management, inventory management, job management and reordering of inventory if you so desire. It's about as comprehensive a package as I've found and does everything I can think of wanting it to do other than the job for me! My company would still be using paper logs without this and in this day and age that's just now way to run a business. Look at Field Harmony and you'll be glad you did.

Vorteile

Organized
Easy to use
Easy to learn
Great tech support
Cloud-based
It. Just. Works.

Nachteile

It isn't free? That's a con, right? Oh, and it doesn't actually do my jobs for me.

Toni E.
Mit Google übersetzen

Great Product

Bewertet am 10.9.2014
Quelle der Bewertung: GetApp

Just have to give some much deserved praise to this company. I was under a free trial but my life was very busy and I was unable to really get a feel for what the program would do. Paul reached out and offered to do a walk through online with me when things calmed down and even gave me another month trial so I could really assess the program properly. His view point of "treating others like he would like to be treated" is a HUGE selling point with me and he backs up the words with actions that proves that he is trying to help the appliance repair companies that use his program. I am working with the program now and really enjoying it!

Vorteile

Designed specifically for the appliance repair industry.
Easy to use.
GREAT customer service with quick response when questions/problems arise.

Nachteile

Haven't come up with any yet.

Scottie T.
Mit Google übersetzen

THE software for field service

Bewertet am 1.11.2014
Quelle der Bewertung: Capterra

Pros: It. Just. Works.
Field Harmony does mapping, service scheduling, inventory management, customer management, parts ordering(if you want it to). It does pretty much everything you could need for your field techs to be successful. It works for small business or large and does what you need it to do.
Customer service is outstanding. They're on the ball addressing problems when they arise and are easy to get a hold of through email or phone and are always friendly and eager to help. You couldn't ask for better service.

Cons:
Honestly can't think of any real flaws or cons in the system. Guess it would be better if it was free but that's not really much of a complaint.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Tim N.
Mit Google übersetzen

It's awesome!

Bewertet am 21.1.2015
Quelle der Bewertung: Capterra

Ive used FH for over a year now. Its been great. The office gals love it and after some working with it- the techs love it too. As the owner, I found this program to be very affordable and well worth the effort of moving from a paper based invoice to an email invoice. Its really helped organize my calls. No dropped calls, no forgotten invoices, no missed opportunities. Its been great. Paul has been very responsive in training me and assisting in learning the program. Very pleased with Field Harmony.

Antwort von Field Harmony

It has been a pleasure working with you. We are very thankful for your feedback and look forward to continuing to help you automate your service business.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Field Harmony Preis

Beginnt ab
15,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement

Try Field Harmony free for 30 days, no credit card required!
• Field Harmony - Field Edition costs $15 per month and is ideal for field technicians.
• Field Harmony - Office Edition costs $25 per month and is perfect for business managers and dispatch operators.

Field Harmony Funktionen

  • API

  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Audit Trail (Prüfpfad)
  • Automatische Benachrichtigungen
  • Benutzerdefinierte Felder
  • Berichterstattung und Statistik
  • Bestandsverfolgung
  • Compliance Management
  • Daten-Import / -Export
  • Dokumentenspeicher
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Integration von Dritten
  • Inventarverwaltung
  • Rechnungsmanagement
  • Wirtschaftsprüfung
  • Workflow-Management
  • Überwachung

Zusätzliche Informationen für Field Harmony

Schlüssel-Features von Field Harmony

  • Advanced Financial Reports
  • Appointment Confirmation with Photo
  • Estimate Profit by Technician
  • Locate Field Technicians by GPS
  • Manage Dispatch & Scheduling
  • Manage Inventory, Set Up Alerts, and Notify Suppliers
  • Store Data Securely Using Amazon's S3 Service
  • Use on Any Internet Connected Device

Vorteile

Since Field Harmony is web based, you can manage your business on your tablet, laptop, desktop, or even your smartphone. Built by need, Field Harmony is designed to save your business money and make it more productive. Support is free and you can be up and going in 30 minutes!

Field Harmony Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Field Harmony.

F. Welche Preispläne bietet Field Harmony an?

Field Harmony bietet folgende Kostenpläne an:

Beginnt ab: 15,00 $/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

Try Field Harmony free for 30 days, no credit card required!
• Field Harmony - Field Edition costs $15 per month and is ideal for field technicians.
• Field Harmony - Office Edition costs $25 per month and is perfect for business managers and dispatch operators.

F. Was sind die Hauptfunktionen von Field Harmony?

Field Harmony bietet die folgenden Funktionen:

  • Advanced Financial Reports
  • Appointment Confirmation with Photo
  • Estimate Profit by Technician
  • Locate Field Technicians by GPS
  • Manage Dispatch & Scheduling
  • Manage Inventory, Set Up Alerts, and Notify Suppliers
  • Store Data Securely Using Amazon's S3 Service
  • Use on Any Internet Connected Device

F. Wer sind die typischen Nutzer von Field Harmony?

Field Harmony hat die folgenden typischen Kunden:

Freie Mitarbeiter, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Field Harmony unterstützt?

Field Harmony unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Field Harmony an?

Field Harmony hat folgende Preismodelle:

Abonnement

F. Unterstützt Field Harmony mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Field Harmony unterstützt

F. Mit welchen anderen Applikationen integriert Field Harmony?

Field Harmony kann in folgende Anwendungen integriert werden:

QuickBooks

F. Welche Varianten der Kundenbetreuung bietet Field Harmony an?

Field Harmony bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Video-Anleitungen