ManageEngine ADManager Plus

Allows you to see all directories especially if you service or support multiple groups in AD
Simple to use, takes time to adjust if your used to the native window
Great to use if you domain has many groups that need to be separated

Bogged server
Some issues on errors
functions like it does on the DC except more easier to read

ADME give the full fledged experience of native AD & O365 along with reports facility which is very useful in terms of managing the users/computers /organization resources & be up to date on it.

Some of the features like favorites & identity search are not compatible in ADME & its implementing process with organization AD & resources are very hectic & lengthy.

When we recently implemented Active Directory, we needed a management tool that would allow our System Admins to make changes for users and groups, but not have direct access to the Domain Controllers. Anyone I reached out to for recommendations referred me to ADManager Plus, and I am now one of the users who refers this solution as well.

It was incredibly easy to implement, and is easy to learn to use (both for me and my less technical colleagues who have to use it). Support staff from Zoho was on hand to help install the software and get it up and running, and we had it up and running within about an hour.

Whenever I have had any issues, the Zoho support team has been able to figure it out in a very short period of time. The fact that it ties in with other Zoho AD tools (Self Service Plus, ADAudit Plus, etc) is a huge plus - we were able to take advantage of bundling pricing to make things more reasonable for us.

There are also regular updates to the tool to take advantage of new functionality and security updates, which help ease my Security teams' minds.

My only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend). It appears they have outsourced their support staff, which may contribute to the problem of having a wide window of coverage, but I expect better from a large company like Zoho who has such great products. On top of that, the information on the customer forums is not usually useful or correct - so I have avoided it entirely since a few botched attempts early on.

The most important feature of this product is having the ability to do bulk user management and file server permission management.

The Professional tier is a little expensive compared to the standard tier but other than that I don't see anything else.