ManageEngine ADManager Plus

Allows you to see all directories especially if you service or support multiple groups in AD
Simple to use, takes time to adjust if your used to the native window
Great to use if you domain has many groups that need to be separated

Bogged server
Some issues on errors
functions like it does on the DC except more easier to read

When we recently implemented Active Directory, we needed a management tool that would allow our System Admins to make changes for users and groups, but not have direct access to the Domain Controllers. Anyone I reached out to for recommendations referred me to ADManager Plus, and I am now one of the users who refers this solution as well.

It was incredibly easy to implement, and is easy to learn to use (both for me and my less technical colleagues who have to use it). Support staff from Zoho was on hand to help install the software and get it up and running, and we had it up and running within about an hour.

Whenever I have had any issues, the Zoho support team has been able to figure it out in a very short period of time. The fact that it ties in with other Zoho AD tools (Self Service Plus, ADAudit Plus, etc) is a huge plus - we were able to take advantage of bundling pricing to make things more reasonable for us.

There are also regular updates to the tool to take advantage of new functionality and security updates, which help ease my Security teams' minds.

My only negative is that it can sometimes take a while to get a hold of a support person when there is an issue. I have waited a couple of days in the past (mid-week, not over a weekend). It appears they have outsourced their support staff, which may contribute to the problem of having a wide window of coverage, but I expect better from a large company like Zoho who has such great products. On top of that, the information on the customer forums is not usually useful or correct - so I have avoided it entirely since a few botched attempts early on.

Managing AD accounts has never been easier! Previously, I dealt with the hassle of using AD directly and juggling various scripts just to create new accounts in our system. The onboarding process was a tedious affair for years until we made the switch to ManageEngine. It's like a breath of fresh air – tasks are now smoother and much easier to handle. Highly recommended

The GUI could be more polished and I did run across the occasional error with web layout and timing out