ProLaw

3,7 (46)
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Lösung für juristisches Business-Management

Über ProLaw

ProLaw basiert auf Microsoft .Net-Framework und ist eine Verwaltungslösung für Anwaltskanzleien, die in Microsoft Word, Excel und Outlook integriert werden kann, um den Informationsfluss zu organisieren und juristische Vorgänge zu rationalisieren. ProLaw wurde für mittelständische Unternehmen, Regierungsbehörden und Unternehmensorganisationen entwickelt und verbindet die vier Schlüsselbereiche Geschäftsentwicklung, Risikomanagement, Finanzmanagement und Fallmanagement in einer Lösung. Zu den wichtigsten Funktionen gehören Fall- und Sachmanagement-, Kunden- und Kontaktmanagement-Tools, regelbasierte Dokumentenverwaltung und Kalendersteuerung, Risiko- und Compliance-Tools, ein zentrales Dokumentensystem, Dokumentenerstellung, Zeit- und Ausgabenmanagement und vieles mehr.

ProLaw ermöglicht es juristischen Fachkräften, Kunden- und Sachinformationen während des gesamten Lebenszyklus von Rechtsfällen mit robusten Funktionen für die Sachbearbeitung zu verwalten. Juristen können die Zeit für tägliche Aktivitäten erfassen und die kundenbezogenen Ausgaben neu bewerten. ProLaw rationalisiert den Abrechnungsprozess mit Berichterstattungs- und erweiterten Überweisungsfunktionen, konfigurierbaren Tarifen sowie traditionellen und alternativen Gebührenvereinbarungen.

Mit den Tools von ProLaw lassen sich durch die Pflege der Kunden-, Interessenten- und Beziehungsdatenbanken Geschäftsentwicklungsaktivitäten verwalten. Der internen Datenbank von ProLaw werden Kontaktinformationen hinzugefügt, indem alle vorhandenen Outlook-Kontakte mithilfe der Outlook-Integration zugeordnet werden. Im Risikomanagement können Fachkräfte potenzielle Konflikte erkennen und verwalten, bevor die Arbeit beginnt. ProLaw schützt alle Dokumente und stellt Rechtskonformität sicher, um potenzielle Risiken zu reduzieren. Mit One-Touch-Zugriff können Fachkräfte ProLaw überall und jederzeit von jedem Gerät aus verwenden.


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ProLaw

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11,00 $
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Funktionen

31
101

Integrationen

3
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Bedienkomfort

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Preis-Leistungs-Verhältnis

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4,6 (46)

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Nutzerbewertungen

Gesamtbewertung

3,7 /5
(46)
Preis-Leistungs-Verhältnis
3,4/5
Funktionen
3,6/5
Bedienkomfort
3,3/5
Kundenbetreuung
3,4/5

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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 46 Bewertungen
Amy
Gesamtbewertung
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I've used Prolaw since '99

Bewertet am 8.8.2020

I have used Prolaw for over 20 years. In the beginning (pre-West), it was the most amazing product...

I have used Prolaw for over 20 years. In the beginning (pre-West), it was the most amazing product on the market with the most amazing customer service, for small to mid-sized firms. West ruined that. I have nothing against West generally. I just have over 20 years of first-hand knowledge of how West negatively affecting this otherwise amazing product.

Vorteile

Everything. Prolaw does it all. The accounting function is the best I have seen, better than QBs, CosmoLex, etc. The front office functionality is so robust I wouldn't even know where to start. You own it the software license which is a huge advantage to monthly subscriptions. You don't have to upgrade if you don't want to, no monthly fees, I stopped paying the annual fee after a few years because it wasn't worth it. Just pay the upgrade fee if and when you ever need to upgrade.

Nachteile

Since purchased by West a while ago, the customer service has become non-existent, in all honesty it is a detraction. Your IT people will have to train West's IT people. They will likely sell you the wrong version initially, etc. If you are a new user, a migrating user, just expect to have lots of headaches in the beginning. But once you master the software, it is worth it!

Darrington
Gesamtbewertung
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great vision for a converged legal platform, but clearly under-resourced

Bewertet am 22.11.2019

We need a unified platform for all data entry and consumption that understands the legal business....

We need a unified platform for all data entry and consumption that understands the legal business. ProLaw does that well. It allows us to maintain a high standard of data integrity, provide a large degree of automation, and develop solutions on top of a central "hub" that everyone understands.

The vision is great, the implementation is not so great. The people are great, the company is not so great.
If you have good IT support, It's great. If not, well...

Vorteile

Centralized data management is very powerful. No other solution provides CMS, DMS, Document Assembly, Calendaring, Routing, Cost Management, Accounting, Billing/Collections, and Groupware Integration all in one platform.

ProLaw allows us to have all front office and back office work in one system. Reducing the need for duplication of effort, and reducing the possible errors caused by that effort.

ProLaw is that it gives us the choice to remain on-premises (or in private cloud) meaning we maintain 100% control over our clients data. Are not held hostage by all the problems inherent with software-as-a-service solutions.

Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results.

Importantly, ProLaw leverages a modern and accessible technology stack. That is very important for customization and integration. I can do what I need, When I need it, and I am not stuck relying on a proprietary support structure to get results.

The Staff at ProLaw is friendly and helpful. They share an enthusiasm for the vision and work hard to deliver the best product possible. They always go out of their way to help achieve customer goals.

Nachteile

ProLaw is clearly under-resourced, Implementation is buggy and upgrades are a nightmare. While individual Customer service is fantastic, there is a lack of modern support such as self service installers, 64-bit applications, and proper quality assurance.

ProLaw can be slow, clunky, and just feels out of date. Controls have no real business validation, As one attorney said, "It looks like something we worked on in collage", referring to the events tree and the clunky custom tabs.

There is a real problem with policy over practice at ProLaw. Any deviation from Standard Operating Procedure is a nightmare. this causes almost every interaction to begin on the wrong foot, and long complicated interactions to be a nightmare for all parties involved. There is clearly problem with leadership which causes a strict adherence to an ineffective set of policies.

Off-shore outsourcing of Professional Services.

Michael
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 2.0 /10

2017 Downgrade is apalling

Bewertet am 3.6.2018

Very poor system for tracking address/contact changes over time. The ease of data entry sometimes...

Very poor system for tracking address/contact changes over time. The ease of data entry sometimes makes it too easy to inadvertently overtype. Bizarre Contacts display system of First Middle Last, without an option for Last, First Middle, even as Matters display only by Last, First Middle. Building search queries requires significant technical knowledge and cannot be done by even seasoned users. Interface is not intuitive. Some symbols are used for multiple functions.

Vorteile

Documents can be displayed in a number of organizational ways as fits the user's preference/needs.

Nachteile

Getting those documents tagged and into Prolaw is a nightmare. Previous "Profiling" function allowed for filing an email attachment only. That's gone. Now you either have to separate the attachment from the email or click through the email to get to the attachment once it is in Prolaw. Previous "Profiling" function allowed user to easily switch and mix between keyboard and mouse driven-commands. (Such as clicking on a data field and then easily typing "pl + tab" for a Pleading rather than using the drop-down menu with the mouse.) Now the user is forced to use the drop down menu. The size of the "Profiling" work box cannot be adjusted or customized as it previously could be. So when Prolaw displays a useless column between to helpful columns, the user must scroll to get to the helpful information. They also added a pagination system which makes scrolling very tedious.

Cy
Gesamtbewertung
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 8.0 /10

Opinions on Prolaw

Bewertet am 19.11.2019

Overall its been pretty solid. We can get the job done and we manage to get through the issues when...

Overall its been pretty solid. We can get the job done and we manage to get through the issues when they come up.

Vorteile

Overall Prolaw is a nice piece of software. There are very few packages out there that
integrate front office and back office. Particularly for accounting. Its a one-stop shop for us.

Nachteile

There are two overwhelming issues that have been a thorn in our side throughout the years we have owned the software. The first issue being the lack of quality customer service and second, a clunky soviet era interface that never seems to have evolved. I say this with the understanding that there have been substantial improvements on the backend over the years. I can appreciate this as a systems guy, however, a lawyer could care less. The user interface needs to meet the needs of a modern practice like ours.

Regarding the customer service issue, we have noticed real improvements over the last 6-9 months. The quality of care and the talent has changed remarkably. We are very grateful for that. We ask that [Sensitive content hidden] continue to make sure there are always enough technicians and resources for their technicians to make sure the client always gets a speedy resolution when possible and always feels like they are good hands and not forgotten about throughout the lifecycle of a more challenging trouble call.
On the second issue with the interface, we can only hope that [Sensitive content hidden] is fired up about making significant modernizing improvements to the front-end interface and building out the web and mobile apps to offer as much functionality as possible. I would recommend that [Sensitive content hidden] spends some time reaching our to their customers on a more regular basis, particularly their long term customers to get feedback on how the product is working. The users should drive the direction of the product

Johnston
Gesamtbewertung
  • Branche: Rechtsberatung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

No software is perfect, but there are a few things with ProLaw that should be addressed more...

Bewertet am 19.11.2019

Vorteile

1) Easy to use and understand the flow of data (but see con #1)
2) General customer support has good turn around times (but see con #4)
3) Ability to write your own MSSRS reports (if you know SQL programming language! NOT easy to learn)

Nachteile

I should pre-phrase this by saying that we are on an older version of ProLaw.
1) Regularly has hiccups where we have to shut it down and reopen it to make it work properly - for simple things like invoice postings. (May be fixed on newer version)
2) Has problems that can't be fixed so we have to come up with some workaround such as comparison reports and then from those results making manual journal entries. (May be fixed on newer version)
3) Background tables get out of sync more often than we'd like requiring contact with Customer Support to fix (I'm told is fixed on a newer version)
4) Simple changes to reports are now "billable services" so it can get expensive. (Unlikely to be different on the newer versions)
4) Font size is too small for some users and is unchangeable (No changes on newer version)
5) Customer Support sometimes doesn't know how to fix problem, so it's a try this, try that scenario which is time consuming and annoying. Sometimes it fixes the problem, sometimes it doesn't.

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ProLaw Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über ProLaw.

ProLaw bietet folgende Kostenpläne an:

  • Gratis Testen: Verfügbar

ProLaw hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200

ProLaw unterstützt die folgenden Sprachen:

Englisch

ProLaw unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

ProLaw kann in folgende Anwendungen integriert werden:

Microsoft Excel, Microsoft Outlook, Microsoft Word

ProLaw bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Telefon-Support, Chat

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