Shipwire

Shipwire

Enterprise logistics for everyone

1.4/5 (14 Bewertungen)

Shipwire Übersicht

Was ist Shipwire?

Simple 4-step process: 1. Store - Send your product to Shipwire, we'll take care of storage 2. Sell- Customers order from you online 3. Ship - Orders ship from the warehouse closest to your customer 4. Delight - Customers receive products faster and at a lower cost Key Features • Store-Sell-Ship™ web-based software • Warehouses in the U.S., UK, Canada, and China • B2B and B2C shipping • Web-based inventory management • Automate order fulfillment and drop-shipping • Works with most shopping cart software • Automate Amazon & eBay shipping • Automate returns Store-Sell-Ship™, a platform for growth • Instant access to a growing global network of warehouses • Get started quickly with wizard based set-up and a user-friendly layout • Set preferences, connections, and automate your business • Web-based, no software to install • Manage your business from anywhere in the world - Schedule warehouse deliveries globally - Real-time progress indicators for receivings and shipments - Schedule, route, hold, and monitor orders "Store" your inventory • Massive Class A warehouse facilities give you capacity on demand • B2C and B2B receiving and outbound shipping • Real-time visibility to global inventory levels • Hourly "special projects" for kitting, labeling, lotting, and assembly available upon request "Sell" through your favorite ecommerce tools • Inventory, shipping status, order automation, and shipping rates available via real-time APIs, or use a pre-established connection, such as: • Amazon, Google, eBay, PayPal, and Doba drop-ship marketplaces • Hosted shopping carts like Shopify, Volusion, 1ShoppingCart, Interspire, Pinnacle Cart, and Yahoo! • Order management software, Channel Advisor, and Netsuite • Build your own connection with our well documented web-services APIs "Ship" intelligently • Domestic and international shipping from all warehouses • Real-time shipping rates for 12 global parcel and freight carriers • All shipping rates available in your shopping cart checkout • Real-time tracking numbers and order status available for most shipments "Delight" your customers and your team • Automate customer shipping communications (CRM) • Give your buyers a customer support portal to cut order support costs • Connect shipping rates, inventory levels and order status with your store or marketplace Education and support you can count on! • All fulfillment plans include support, featuring expert e-mail and phone support options • Take advantage of our guides and video tutorials to walk you through account set-up • Webinar and Quickstart programs • Service level guarantees Grow your global business Reach new customers in new markets. Warehouses in the top three international markets, all available online. Eliminate customs fees, delays, and hassles for orders in the U.S., UK, Canada, and China. Business automation eliminates headaches Real-time visibility into global inventory and order statuses. Automate local receiving, outbound shipping, and customer returns. Available real-time connections to your shopping cart, website and major domestic and international marketplaces like eBay and Amazon. Reduce shipping and business costs Store inventory close to buyers and get 1-2 day delivery times at the price of regular ground services. Local shipping can cut international shipping costs by 75%. Shipwire automatically price shops all carriers and ships using the most cost effective method. Avoid warehouse start-up costs and hiring employees, and free up cash to invest in growth. Pay-as-you go pricing is available online with built-in discounts for volume shippers and no hidden fees.

Shipwire Übersicht

Preis

Beginnt ab
30,00 $/Monat

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Free Trial includes order management and order fulfillment test shipments. Pay only when you send in products for storage.


Shipwire Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Kanada, China, Europa und 5 weitere , Deutschland, Indien, Japan, Lateinamerika, Mittlerer Osten und Afrika
Unterstützte Sprachen
Englisch

Screenshots

Shipwire Screenshot:
Shipwire Screenshot: Shipwire Screenshot: Shipwire Screenshot:

Shipwire Bewertungen

Shipwire Bewertungen

Gesamtbewertung
1.4
/
5 14 Nutzerbewertungen
Ausgezeichnet
0

Sehr gut
0

Durchschnitt
2

Gering
1

Schlecht
11

Preis-Leistungs-Verhältnis
1.5
Funktionen
1.9
Bedienkomfort
2
Kundenbetreuung
1.2
0% haben diese Anwendung empfohlen
Verifizierter Rezensent

Do yourself a favor and use a different company

Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6 months now. Their platform is full of glitches. If you have an order with more than 50 or so line items it will crash and force you to call their customer service team for help, of which you will receive NONE. I’ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away. If you have a question that’s outside of their script or what they’re used to they will route your request to “engineering” which means you have to start all over.

If you have an urgent order to get out with right turn around, good luck. They’ll take 3+ weeks to route it. Their system has often held orders because of back ordered items yet when you review your order, there’s no shortages.

Do yourself a favor, and go somewhere else.


Mit Google übersetzen
Jeff P.

Garbage Company.

They will not save you money, and in fact you will lose thousands! Money and time will be spent getting far away from them. Do your own research. You'll find years of similar horror stories. People don't spend their time making websites and blogs telling people to stay away from a company unless it is seriously messed up. You've been warned.


Mit Google übersetzen
Verifizierter Rezensent

Terrible on all counts

Terrible - buggy system, expensive, no support for customer care at all. They simply don't care: dirty products, badly packaged, software that stops working and prevents customers from ordering for TEN DAYS, I could go on and on. First time I think I've ever written a bad review for a company. Someone please some up with an alternative company - or fire the CEO at this company and find someone capable of leadership.


Mit Google übersetzen
Erin G.

Some Pros and Cons

In the end, we took our business to a smaller warehouse that could remain agile and cut costs for our growing business.


Mit Google übersetzen
Verifizierter Rezensent

Look elsewhere, Shipwire is a logistical nightmare


Mit Google übersetzen
Verifizierter Rezensent
Branche: Bekleidung & Mode
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

Do yourself a favor and use a different company

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 2.10.2019
Quelle der Bewertung: Capterra

Please look elsewhere for your fulfillment needs. I’ve been trying the cancel my subscription for 6 months now. Their platform is full of glitches. If you have an order with more than 50 or so line items it will crash and force you to call their customer service team for help, of which you will receive NONE. I’ve gotten my service cancellation orders cancelled by their agents twice due to “no response” when their emails were responded to right away. If you have a question that’s outside of their script or what they’re used to they will route your request to “engineering” which means you have to start all over.

If you have an urgent order to get out with right turn around, good luck. They’ll take 3+ weeks to route it. Their system has often held orders because of back ordered items yet when you review your order, there’s no shortages.

Do yourself a favor, and go somewhere else.

Vorteile

You can upload orders, which is convenient. You can automate fulfillment for e-commerce using a 3rd party connector. As long as the item orders per customer are 1-2 pcs the system works as it should.

Nachteile

If you have a bigger order, our want to transfer all of your inventory they are not capable. Your merchandise will be held hostage by a broken down system and mediocre customer service agents.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Jeff P.
Branche: Sportartikel
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

Garbage Company.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 3.11.2018
Quelle der Bewertung: Capterra

They will not save you money, and in fact you will lose thousands! Money and time will be spent getting far away from them. Do your own research. You'll find years of similar horror stories. People don't spend their time making websites and blogs telling people to stay away from a company unless it is seriously messed up. You've been warned.

Vorteile

at first we liked that hey linked into shopify.

Nachteile

I can't list all the problems with this company. Literally everything is shit, except for their service at getting you signed up and locked in. They are the best company until your products are in their warehouses.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Verifizierter Rezensent
Branche: Fluggesellschaften/Luftfahrt
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

Terrible on all counts

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.9.2018
Quelle der Bewertung: Capterra

Terrible - buggy system, expensive, no support for customer care at all. They simply don't care: dirty products, badly packaged, software that stops working and prevents customers from ordering for TEN DAYS, I could go on and on. First time I think I've ever written a bad review for a company. Someone please some up with an alternative company - or fire the CEO at this company and find someone capable of leadership.

Vorteile

When it works. Which is sometimes. The auto shipping calculation and international warehouses are why we use them.

Nachteile

When it fails. Which is frequently. With very poor service.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Erin G.
Branche: Sportartikel
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

Some Pros and Cons

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 13.8.2018
Quelle der Bewertung: Capterra

In the end, we took our business to a smaller warehouse that could remain agile and cut costs for our growing business.

Vorteile

Using Shipwire for product fulfillment requires almost no work on the client's part. You can easily integrate popular marketplaces and your orders will automatically be sent to the warehouse locations based on your business rules. Orders ship within 48 hours in most cases. It is fairly simple to restock your warehouse locations and expand to more locations as your business needs change. The add on of Shipsurance was helpful and saved us time and money when filing lost package claims.

Nachteile

Shipwire was not easy to work with. Once an order was sent to the warehouse it was almost impossible to cancel. There was little to no accountability when the warehouse would make a mistake. Wait times for special projects was up to 2-3 weeks during peak holiday season, which is nearly impossible for a small business to handle.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Verifizierter Rezensent
Branche: Kosmetik
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

Look elsewhere, Shipwire is a logistical nightmare

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 14.5.2018
Quelle der Bewertung: GetApp

Vorteile

There is no justification for any pros at all for Shipwire, we had our inventory and relied on them for our shipping operations for a year, and the entire time we were basically looking to get away from them as quickly as we can, but we couldn't.

Nachteile

Where do we even start? Non-existent customer service, mishandlings and misshipping of our packages. They don't even own and operate their own warehouses. It is borderline impossible to address any issues that pop up. Good luck even making simple changes to an order.

BEWARE.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Nutzerempfehlung
3.3/10
Basierend auf 14 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Shipwire Preis

Shipwire Preis

Beginnt ab
30,00 $/Monat
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Free Trial includes order management and order fulfillment test shipments. Pay only when you send in products for storage.

Free Trial includes order management and order fulfillment test shipments. Pay only when you send in products for storage.

Preis-Leistungs-Verhältnis
1.5/5
Basierend auf 14 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Shipwire Funktionen

Shipwire Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Rechnungsmanagement
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
1.9/5
Basierend auf 14 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Zusätzliche Informationen für Shipwire

Zusätzliche Informationen für Shipwire

Schlüssel-Features von Shipwire

  • 70+ ecommerce integrations
  • A global warehouse on demand
  • Free Trial of our storage and shipping solution
  • Open API
  • Order managment
  • Time and cost optimization
  • Warehouses in the U.S., UK, Canada, and China

Vorteile

• Eliminate storage and shipping hassles
• Enter new markets
• Cut shipping costs
• No software to install
• Success-based pricing

"When Shipwire first received our inventory from the manufacturers, they shipped out over 7,000 orders within 24 hours. Awesome." — Tom Gerhardt, Studio Neat

"Because of Shipwire’s global logistics, we know customers get what they want and get it quickly and efficiently." — Mikael Hed, CEO, Rovio

Shipwire lets you focus on growing your business by removing the hassles of shipping and storage. Harness the power of outsourcing, on-demand software and automation for immediate savings of time and money.

Shipwire Häufig gestellte Fragen

Shipwire Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Shipwire.

F. Welche Preispläne bietet Shipwire an?

Shipwire bietet folgende Kostenpläne an:

Beginnt ab: 30,00 $/Monat

Preismodell: Kostenlos, Abonnement

Gratis Testen: Verfügbar

Free Trial includes order management and order fulfillment test shipments. Pay only when you send in products for storage.

F. Was sind die Hauptfunktionen von Shipwire?

Shipwire bietet die folgenden Funktionen:

  • 70+ ecommerce integrations
  • A global warehouse on demand
  • Free Trial of our storage and shipping solution
  • Open API
  • Order managment
  • Time and cost optimization
  • Warehouses in the U.S., UK, Canada, and China

F. Wer sind die typischen Nutzer von Shipwire?

Shipwire hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Kleine Unternehmen

F: Welche Sprachen werden von Shipwire unterstützt?

Shipwire unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Shipwire an?

Shipwire hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt Shipwire mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Shipwire unterstützt

F. Mit welchen anderen Applikationen integriert Shipwire?

Shipwire kann in folgende Anwendungen integriert werden:

3dcart, Bitium, Cin7, FoxyCart, Miva, Ordoro, ShipStation, Stitch Labs, Workato, Zoey

F. Welche Varianten der Kundenbetreuung bietet Shipwire an?

Shipwire bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen