---
description: Ausführliche Erfahrungsberichte zu Sumac mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Sumac mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sumac Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Fundraising-Software (Spendensoftware)](/directory/169/fundraising/software) > [Sumac](/software/9440/sumac)

# Sumac

Canonical: https://www.getapp.de/software/9440/sumac

Seite: 1 / 7\
Weiter: [Nächste Seite](https://www.getapp.de/software/9440/sumac?page=2)

> Sumac ist eine komplette Non-Profit-Software-Lösung, die online oder zum Download verfügbar ist. Sie verwaltet Fundraising, Kampagnen, Stipendien, Veranstaltungen, Mitgliedschaften, Freiwilligenarbeit und mehr. Sumac integriert sich direkt in Deine Website, so dass Du online Spenden annehmen und Anfragen bearbeiten kannst. Sie bietet ebenfalls integriertes E-Mail-Marketing und lässt sich mit Quickbooks und Constant Contact integrieren\! Ab nur $20 pro Monat erhältlich, inklusive komplettem Kunden-Support.
> 
> Bewertung: **4.4/5** von 132 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.4/5** | 132 Nutzerbewertungen |
| Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Societ
- **Gegründet**: 2004

## Gewerblicher Kontext

- **Startpreis**: 179,00 $
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Unterstützte Sprachen**: Englisch
- **Verfügbare Länder**: Kanada, Vereinigte Staaten

## Funktionen

- ACH Zahlungsabwicklung
- API
- Abrechnung & Rechnungsstellung
- Absolventen-Management
- Ad-hoc-Berichterstattung
- Administrative Berichterstattung
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Alerts/Escalation
- Analyse von Verlaufstrends
- Anerkennungs-Management
- Anmeldung / Onboarding
- Anpassbare Berichte
- Anpassbare Felder
- Anpassbare Formulare
- Anpassbare Vorlagen
- Anwendungsmanagement
- Anwesenheitsmanagement
- Aufgabenmanagement

## Integrationen (2 insgesamt)

- Constant Contact
- QuickBooks Online

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Fundraising-Software (Spendensoftware)](https://www.getapp.de/directory/169/fundraising/software)

## Ähnliche Kategorien

- [Fundraising-Software (Spendensoftware)](https://www.getapp.de/directory/169/fundraising/software)
- [Mitgliederverwaltung Software](https://www.getapp.de/directory/171/membership-management/software)
- [CRM-Systeme für Nonprofit-Organisationen﻿](https://www.getapp.de/directory/1517/nonprofit-crm/software)
- [NPO Software (Non-Profit-Organisationen)](https://www.getapp.de/directory/775/nonprofit/software)
- [Soziale Einrichtungen Software](https://www.getapp.de/directory/1173/human-services/software)

## Alternativen

1. [CharityTracker](https://www.getapp.de/software/108757/charitytracker) — 4.5/5 (1063 reviews)
2. [Casebook](https://www.getapp.de/software/134051/casebook-platform) — 4.2/5 (86 reviews)
3. [Bonterra Apricot](https://www.getapp.de/software/120783/bonterra-case-management) — 4.2/5 (226 reviews)
4. [CaseWorthy](https://www.getapp.de/software/112847/caseworthy) — 4.4/5 (44 reviews)
5. [NewOrg](https://www.getapp.de/software/105643/neworg-management-system) — 4.8/5 (76 reviews)

## Nutzerbewertungen

### "It has helped modernize our donation and course procedures." — 4.0/5

> **Christopher** | *8. Mai 2018* | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: The software is easy to use.  I personally did not do any training with it, but I am able to go in and access data whenever I need.
> 
> **Nachteile**: With any software, there are limits to the customization.  Sumac has been great in providing some customization, but we are a very unique organization and sometimes it is difficult to fit what we need into a software.
> 
> Improved data tracking and reporting.  Time savings.

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### "Efficient Case Management and Reporting Tool for Nonprofits" — 5.0/5

> **Maryam** | *22. Oktober 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Sumac makes client management and reporting much easier. I really liked how organized the system is—tracking intakes, case notes, and service outcomes is simple and efficient. It’s also helpful for generating reports and analyzing data for funders.
> 
> **Nachteile**: At times, the system can be a bit slow when multiple users are logged in, and some customization features (like form templates) require admin access or additional setup support.
> 
> My overall experience with Sumac has been positive. It has improved how we document client interactions, manage referrals, and collect data across multiple programs. The interface is user-friendly once you’re familiar with it, and the technical support team is responsive whenever issues come up. Overall, it’s a great tool for nonprofit organizations that want to streamline case management and reporting.

-----

### "Sumac - robust and affordable CRM" — 3.5/5

> **Monica** | *22. September 2015* | Bildende Kunst | Empfehlungsbewertung: 7.0/10
> 
> **Vorteile**: We started using Sumac for organizing our data a couple of years ago. Before that we were swimming in excel sheets and having multiple users access the same information was problematic. We use Sumac for ticketing, memberships and donations. I like that we have one system that organizes these three aspects, as there is (as one would hope) quite a bit of overlap between those three actions. It is also useful for organizing mailing lists (either hard copy or email) and analyzing data. But most importantly for us, it's an affordable option. There are CRMs out there that are more robust but for a small non-profit we wouldn't be able to afford them. Sumac is a really cost-effective option to suit our needs.
> 
> **Nachteile**: Sumac has a lot of software updates. These updates don't fundamentally change the look or experience of using it, but the updates often require us restarting our server. The other aspect is, though they are working on this, is that the web integration is not as customizable as one might like. It's difficult to change the look or flow of it to go with our branding. Finally - there are just a lot of pop-ups for any application while using it (do you want to record this, do you want to save this, etc.) which seem unnecessary.

-----

### "We looked long and hard to find appropriate software." — 4.0/5

> **Lois** | *26. Juni 2015* | Non-Profit-Organisation Management
> 
> **Vorteile**: If support is paramount, Sumac is a great choice.&#10;Sumac covers a broad scope of functions, including donations, memberships, sales and events.&#10;The software is very easy to use.  &#10;Built in import functions are very user friendly and very complete. Transferring data into Sumac from another system is not difficult and the error checking before import is very good.&#10;Contact history is strong and allows drill downs into all the underlying documents.&#10;Contact records allow the addition of extra user-defined tabs and fields which is a great asset.
> 
> **Nachteile**: Inventory tracking functionality could be more robust.&#10;Mail merges currently allow links between contacts and one other view, such as donations, memberships, etc. It would be helpful if more than one additional view would be supported.&#10;Reports could be improved, but this problem is easily resolved with a good report writer that links with an ODBC driver.
> 
> We are a non-profit ministry and needed software that tracks donors/donations, accommodates product sales, tracks memberships and renewal dates, and handles event tracking.  It is VERY CHALLENGING to find non-profit software for a mid sized organization that handles all of these functions. Sumac does all of this in addition to being a very affordable solution. Also, we needed rather extensive custom programming to handle some of our more specialized batch processing functions. Sumac did the custom programming for us. I think one of the most compelling reasons to use Sumac is their customer service and support.  I have done business with a large number of software companies during my career and few if any have been as responsive to customer needs as Sumac.

-----

### "We had a challenging start, but over the past 6 months have had much better results with support." — 4.0/5

> **Jennifer** | *17. Mai 2018*
> 
> **Vorteile**: It is customizable to our needs (mostly). Some of the features we would find beneficial are not available.
> 
> **Nachteile**: We have encountered a number of bugs over the past few months in working with our trainer. She has been awesome in documenting and reporting them but the training time it ends up taking up in trying to find work arounds or confirm that it is in fact a bug is frustrating.

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Seite: 1 / 7\
Weiter: [Nächste Seite](https://www.getapp.de/software/9440/sumac?page=2)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/software/9440/sumac)

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