Propertybase Salesforce Edition

Propertybase Salesforce Edition

3,8 (51)
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Immobilien-CRM- und Marketingplattform

Über Propertybase Salesforce Edition

Propertybase ist eine Immobilienplattform. Zum Kundenkreis von Propertybase zählen Makler und Agenten in den Bereichen Wohn- und Gewerbebau sowie Entwicklersegmente in mehr als 60 Ländern.

Die Propertybase-Plattform vereinfacht das Immobiliengeschäft durch das Generieren von wiederholbaren, optimierten und effizienten Prozessen, um den gesamten Immobilienverkaufszyklus zu steuern. Zu den wichtigsten Produktfunktionen gehören: luxuriöse IDX-Websites, robustes Lead-Management, E-Mail-Marketing-Automation, MLS- und Portalintegrationen, Lead-Generierung, Back-Office, Transaktionsmanagement und mehr.


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Propertybase Salesforce Edition

3,8 (51)
VS.
Häufig bewertet

Startpreis

0,01 $
20,00 €
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

53
202

Integrationen

5
70

Bedienkomfort

3,3 (51)
4,1 (6.726)

Preis-Leistungs-Verhältnis

3,4 (51)
4,3 (6.726)

Kundenservice

3,6 (51)
4,1 (6.726)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

3,8 /5
(51)
Preis-Leistungs-Verhältnis
3,4/5
Funktionen
3,8/5
Bedienkomfort
3,3/5
Kundenbetreuung
3,6/5

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Zeigt 5 von 51 Bewertungen
William
William
Gesamtbewertung
  • Branche: Immobilien
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Simple to use, perfectly dialed in for the needs of today's real estate agent

Bewertet am 11.4.2018

Vorteile

Database management, ease to export reports on various metrics about our clients, dashboards to track our sales vs. our goals.

Nachteile

Can be a challenge to get some team members comfortable with it but that's with any cloud based CRM.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

Great CRM for traditional real estate

Bewertet am 4.5.2019

Vorteile

We've been working with PropertyBase for about a year or so now, and the platform has absolutely served its purpose for our real estate org and provided tenfold value. The program is rather intuitive to control in the Lightning Experience side of things, and comes out of the box with a lot of great additional features that Salesforce does not (the Matching Tool for matching Inquiries to Listings, for example). The platform is quite customizable, due to it being made on Salesforce's backend platform. Because Salesforce is the leading CRM tool and has been around the block for a bit, you should have no problem finding solutions or best practices to COMMON problems inside of the software itself.

Nachteile

...However, I gotta say, I'm really quite "meh" about the customer support for PropertyBase. It seems like the response time on inquiries generally is around a day or two (which is quite quick!), but a lot of the support team end up giving generic, link-to-a-help-article responses, and rarely take any additional time to really provide a thorough answer or workaround solution. There is no type of customer support live-chat or number you can call for immediate support - I've found this very unfortunate in times where you're caught in a pinch.

Further, I dislike that certain objects and fields/layouts are "managed" in PropertyBase. This means that, for those specific fields and functions, you have very, very limited control of what you can edit, not even the title (at the very LEAST, we should be able to change the title!). This is far too many fields to count - the workaround is making your own field with the same values, but it causes a headache for regular, non-admin platform users to know which fields to use for reports/list views.

Solomon
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Biggest Mistake I Made This Year

Bewertet am 4.5.2021

Vorteile

It appeared at first that it could meet the needs of our company

Nachteile

We had such a terrible experience with both this product and this company. We tried for months to make it fit the needs of our company and were told we needed to work with a developer to implement it. I consistently brought up issues where I didn't think it would be a good fit and was constantly told how I either didn't understand what my own company's needs were and that it would work for our company, but that since we don't have the exact same work flow that every other brokerage has (not sure if this is really true), that it would need to be customized for us. Ultimately I think you could say it was buggy at best, and totally worthless in other areas. Eventually I got to the point (6 months in) where I just realized we needed to cut our losses and move on. Then when we tried to cancel, we were told we were terminating our contract early and that wasn't allowed (not to mention that we had spent thousands on a product we never were even able to use and thousands more for a developer to try and make it work for us) [SENSITIVE CONTENT HIDDEN] at the company told us that was our fault and that we needed to pay a large cancellation fee (which he said was very generous as we should have had to just pay for the rest of the year since they don't allow people to cancel). It's not just the money that was wasted, but all the time I spent trying to make it work (they have great, convincing sales people, but ultimately it was my fault for not trusting my gut and just saying no earlier in the process)

Devon
Gesamtbewertung
  • Branche: Gewerbeimmobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

User-Friendly Database with AMAZING Customer Support!!

Bewertet am 9.8.2018

As an EDO and Commercial/Industrial Real Estate organization, actually finding a CRM database we...

As an EDO and Commercial/Industrial Real Estate organization, actually finding a CRM database we can operate out of was our main concern. Our PB customer service rep went above and beyond to help us understand the in's and out's of this system! He was on top of his game the entire on-boarding process and walked us through almost every inch of the database to help meet our business needs. He created modules that did not exist in order for us to do the proper analytics and reporting for our organization and manage our customer relationships under one platform. Our account executive was extremely professional and patient throughout the entire process and responded almost immediately to every question we had. He took the time to learn about our business and custom build the system we needed to effectively operate out of. We are excited to be able to finally use a CRM that we can operate and manage on our own and look forward to a long relationship with Propertybase.

Vorteile

PB is customizable and very practical to use! As a first time user for a operable CRM, we are able to store all of our contacts, companies, and prospect information in one place, as well as streamline our sales workflow. We can now easily identify which deals we are working through our pipeline and determine what stage of the sales process they are in. There are applications you can purchase that will integrate with your system to help manage email marketing campaigns or even upload multiple business cards from your mobile app to save time. On top of that, their customer service support team is hands down the fastest, reliable, and most friendly group to do business with.

Nachteile

Managing some of the customization and learning to operate on your own is the toughest challenge. The workflow and sales pipeline can be cumbersome when working through a deal, but after some experience and repetition I'm sure it will make sense. We are still learning to create and operate the reports and analytics feature.

Verifizierter Rezensent
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

High Power Real Estate CRM!

Bewertet am 16.8.2016

This CRM is easy to use and extremely powerful. Since it is built on the Salesforce platform, you...

This CRM is easy to use and extremely powerful. Since it is built on the Salesforce platform, you get all the benefits of a robust powerful CRM pre-configured for the Real Estate workflow. The support team is always on-line and extremely helpful. The Mobile app for Propertybase is also very strong.

Vorteile

Highly productive contact/transaction/listing management tools, flexible to each of our many processes, and mobile apps are amazing!

Nachteile

Team oriented application not designed for the single user who doesn't require much horsepower to drive their business.

5 von 51 Bewertungen angezeigt Alle Bewertungen

Propertybase Salesforce Edition Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Propertybase Salesforce Edition.

Propertybase Salesforce Edition bietet folgende Kostenpläne an:

  • Ab: 0,01 $
  • Gratis Testen: Verfügbar

Propertybase Salesforce Edition hat die folgenden typischen Kunden:

11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

Propertybase Salesforce Edition unterstützt die folgenden Sprachen:

Englisch

Propertybase Salesforce Edition unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Propertybase Salesforce Edition kann in folgende Anwendungen integriert werden:

BombBomb, CloudCall, Gmail, Microsoft Outlook, dotloop

Propertybase Salesforce Edition bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank

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