--- description: Ausführliche Erfahrungsberichte zu Alchemer mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Alchemer mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Alchemer Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Umfragetools](/directory/234/survey/software) > [Alchemer](/software/9664/alchemer) # Alchemer Canonical: https://www.getapp.de/software/9664/alchemer Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.getapp.de/software/9664/alchemer?page=2) > Du willst vielleicht eine einfache Umfrage durchführen. Du möchtest vielleicht die Welt verändern. Alchemer, ehemals SurveyGizmo, ist eine Lösung, die dir bei der Verwandlung in eine wahrhaft kundenorientierte Organisation hilft. Alchemer hilft Marktforschungs-, Vertriebs-, HR- und CX-Teams (Customer Experience), Kundschaft zu finden, zu erwerben und zu halten. > > Bewertung: **4.5/5** von 393 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 393 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Alchemer - **Region**: Boulder, USA - **Gegründet**: 2006 ## Gewerblicher Kontext - **Startpreis**: 55,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Indonesisch, Irisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch - **Verfügbare Länder**: Algerien, Angola, Australien, Benin, Botsuana, Brasilien, Burkina Faso, Burundi, Cabo Verde, China, Deutschland, Dschibuti, Eritrea, Eswatini, Gabun, Gambia, Ghana, Guinea, Guinea-Bissau, Indien und 45 weitere ## Funktionen - 360-Grad-Feedback - A/B Testing - AI Text Generation - AI Text Summarization - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Anonymes Feedback - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Fragen - Anpassbare Vorlagen - Antwortraten - Antwortvalidierung - Auswirkungsmanagement - Automatische Antworten - Autonomous Task Execution ## Integrationen (28 insgesamt) - Asana - Captcha - Domo - Google Analytics 360 - Google Docs - Google Sheets - HubSpot CRM - IBM SPSS Statistics - Mailchimp - Meta for Business - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Power BI - Okta - OneLogin - Paylocity ... und 13 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Umfragetools](https://www.getapp.de/directory/234/survey/software) ## Ähnliche Kategorien - [Umfragetools](https://www.getapp.de/directory/234/survey/software) - [Marktforschung Software](https://www.getapp.de/directory/889/market-research/software) - [360-Grad-Feedback Software](https://www.getapp.de/directory/1007/360-degree-feedback/software) - [Kundenengagement Software](https://www.getapp.de/directory/650/customer-engagement/software) - [Mitarbeiter Engagement Software](https://www.getapp.de/directory/715/employee-engagement/software) ## Alternativen 1. [SurveyMonkey](https://www.getapp.de/software/2371/surveymonkey) — 4.6/5 (10499 reviews) 2. [Jotform](https://www.getapp.de/software/10191/jotform-4-0) — 4.7/5 (2919 reviews) 3. [Typeform](https://www.getapp.de/software/91581/typeform) — 4.7/5 (974 reviews) 4. [Connecteam](https://www.getapp.de/software/105401/connecteam) — 4.6/5 (5308 reviews) 5. [QuestionPro](https://www.getapp.de/software/103311/questionpro) — 4.8/5 (539 reviews) ## Nutzerbewertungen ### "Fantastic Survey Tool" — 5.0/5 > **Dustin** | *19. Januar 2018* | Forschung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: SurveyGizmo is my organization's main survey tool. We use it for our board of directors election, conference and webinar evaluations as well as consent forms for studies. The full suite of question types along with logic and piping make product a clear standout in the industry. I haven't seen any company that comes close to offering the options and capabilities that this tool does. > > **Nachteile**: Price - the price is rapidly increasing. Albeit they are continuing to offer new functionality along with that price. Customer Support - Although the customer support is very GOOD it is not quite what it used to be. As the company has expanded they have become more restrictive on the level and type of support they offer. 5 years ago we could call and instantly get help from very knowledgeable techs. Now you have to go through more steps and they try to do their support over chat as much as possible. > > For many years we have been very happy with this product and the features it has. Unfortunately they are increasing the price to a point where we may have to switch. If it fits into your budget I would definitely recommend. 10/10. ----- ### "Chatmeter will save you time." — 4.0/5 > **Jen** | *12. November 2020* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Chatmeter puts almost everything you need for reviews in one place, you can read reviews, respond, research and report all from one dashboard for all your review sources. > > **Nachteile**: From time to time we will see old reviews pop up again and we never get a straight answer as to how they got back into the system. This can be confusing and time consuming to figure out that they are not new as they may seem but previously responded reviews. > > I enjoy doing business with Chatmeter, our reps are very available and always ready to answer questions, troubleshoot issues or do training with our teams. ----- ### "Greedy and unconscionable. Totally inflexible in servicing customers. Love to take the money." — 1.0/5 > **Verifizierter Rezensent** | *6. Juli 2018* | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Some of their features at the time were only supported by them. This is changing very quickly. There are several other terrific providers in the marketplace who now support the features that were only available with SG. > > **Nachteile**: I had to pay them dollar's over the last 5+ years to host 2 surveys with extremely light traffic just as a storage because they were not forthcoming about their downgrade and storage policies. The features I needed - advanced quizzes and calculations - were only available on their platform. I asked them several times my options for downgrading to a lower plan because I was not using the platform but I did not want to loose my data and the work I had done. Their answers were extremely vague knowing full well that they were getting a free ride on the $/month I was paying just for storing a few MB of data. In the meantime, they changed the pricing plans so that the original plan would now cost me $/month. My old plan went on a "legacy plan" where I could not use many of the features like questions libraries. I have now switched to a provider who supports everything that SG does, does it 10 times better than them - both style and function - and does it at half the price. > > Was able learn about some of the functions of a survey provider and how they can be used to create quizzes and surveys in creative ways. ----- ### "Best in category" — 5.0/5 > **Julie** | *30. November 2023* | Hochschulbildung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The wide range of question types available, the quality of the documentation, the ease of use, and the excellent customer service. > > **Nachteile**: I honestly can’t think of any disadvantages. ----- ### "Great place for one-stop reputation management" — 4.0/5 > **Colin** | *4. August 2020* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Overall, we have been happy with Chatmeter. Since we have so many locations and listings, Chatmeter makes it easy to get alerts in a single place. Being able to respond right from the Chatmeter platform is great. > > **Nachteile**: The SEO web tracking feature leaves a lot to be desired. It is often inaccurate or blank and challenging to customize. > > We are happy with Chatmeter and plan to continue using it. ----- Seite: 1 / 17\ Weiter: [Nächste Seite](https://www.getapp.de/software/9664/alchemer?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/9664/alchemer) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten