GeoOp

Vereinfachtes Außendienstmanagement für Handwerks- und Dienstleistungsunternehmen.

4,1 /5 (50 Bewertungen) Eine Bewertung schreiben

GeoOp Übersicht

Was ist GeoOp?

GeoOp ist eine komplette Auftragsmanagementlösung, die einen kostengünstigen, nutzerfreundlichen Service mit Premium-Support enthält. Du und dein Team könnt die Software von jedem Standort aus und auf jedem Gerät verwenden.
Die Software erleichtert das Auftragsmanagement und wurde für Handels- und Dienstleistungsunternehmen, von Klempnereien bis zu Gesundheitspersonal entwickelt. Es ist einfach, die Arbeitsbögen des Außendienstpersonals und das größere Geschäft zu verwalten.

Mit Kunden- und Auftragsinformationen ist alles zentralisiert und es ist problemlos, Aufträge zu erstellen, zuzuweisen und zu planen, während die Zeit und der Auftragsstatus des Außendienstpersonals genau verfolgt werden. Du kannst Zahlungen sogar von unterwegs aus angeben, in Rechnung stellen und entgegennehmen. Laut Hersteller wirst du dir folgende Frage stellen: „Warum hat GeoOp bis jetzt aus meinem Leben gefehlt?“

GeoOp Übersicht

Kosten

Beginnt ab
15,00 AU$/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

GeoOp Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Vereinigtes Königreich, Australien
Unterstützte Sprachen
Englisch

GeoOp Bewertungen

GeoOp Bewertungen

Gesamtbewertung
4,1
/
5
Ausgezeichnet
24

Sehr gut
17

Durchschnitt
2

Gering
2

Schlecht
5

Preis-Leistungs-Verhältnis
3,9
Funktionen
3,7
Bedienkomfort
4,1
Kundenbetreuung
4,2
82% haben diese Anwendung empfohlen
Ben K.

Competitive edge

We have been using GeoOp for more that 2 years at Total Underground Solutions and it has given us a competitive edge over our opposition in the Underground Infrastructure sector. Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.


Mit Google übersetzen
Bronie N.

Geoop appraisal

Very handy, easy to use, easy to add information , makes managing our jobs a breeze! We have a staff of 16 electricians, and we used to on a handwritten paper system with job cards, now everything can be done on the staff phones and is easy for them to upload photos, coc's and other information about the job. The Audio feature on the app is great so they don't have to text in the description, plus on the work report we can get exactly what hours they have done this week, for payroll.
Has met most of our expectations.


Mit Google übersetzen
Andrew P.

Unreliable, has so much potential but always having issues with tech support

I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks.

1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once a fortnight occurence

2) The app has delays, you can update a status in desktop (new enquiry, booked etc) and it may not change in the app for hours, even when refreshed.

3) The desktop system can appear that you are logged in, when you start creating a job and then try to save it, it appears you are timed out and you have lost all that data that you have entered.

4) When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is.

- these are just 4 ongoing issues that i can think of, there have been over 30 emails to tech support from our company.

It is really difficult having to work around this program and look forward to finding another solution soon for our staff. Its consumed well over an hour of our day today with no productivity and does not help streamline anything at all. The company appears to release un-tested updates that cause more issues than previous, wait for the complaints to come in then work around fixing them.

Really disappointed in this software and look forward to finding an alternative, we can't keep running our business like this.


Mit Google übersetzen
Ken T.

This is a Great program that has helped our business with organization and billing

We are a small Electrical and Solar Contractor with 13 employees. We us Geop to schedule and track small jobs and service work. As the jobs come in they are entered into Geop and the service technicians can see the pending jobs or scheduled jobs and plan their days accordingly.


Mit Google übersetzen
David G.

Great work

We use Geo op to manage the service dept of our company with several service techs
the mobility and ease of use has cut the paperwork down to nothing.
we run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.
we are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.


Mit Google übersetzen
Ben K.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Competitive edge

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 21.9.2016
Quelle der Bewertung: GetApp

We have been using GeoOp for more that 2 years at Total Underground Solutions and it has given us a competitive edge over our opposition in the Underground Infrastructure sector. Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.

Vorteile

Scheduling
Xero Partner
Armada GPS Partner
Deputy Partner

Nachteile

Whilst out on the field it is only as fast as the Mobile Internet service provider.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Bronie N.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Geoop appraisal

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 21.9.2016
Quelle der Bewertung: GetApp

Very handy, easy to use, easy to add information , makes managing our jobs a breeze! We have a staff of 16 electricians, and we used to on a handwritten paper system with job cards, now everything can be done on the staff phones and is easy for them to upload photos, coc's and other information about the job. The Audio feature on the app is great so they don't have to text in the description, plus on the work report we can get exactly what hours they have done this week, for payroll.
Has met most of our expectations.

Vorteile

Customer detail provision,
Timesheet report
Audio feature

Nachteile

Can't upload when not on line (we have signal issues here in wehangarei and nothing can be added if the signal is out) would be great if we could still enter the data on the app itself and it would upload when in signal.
Inventory not on app itself only oline.
Cant report or print out list of whats billed and whats not, atleast I havent figured out how to do this in reporting

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Andrew P.
Branche: Baumaterial
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Unreliable, has so much potential but always having issues with tech support

Bewertet am 28.9.2015
Quelle der Bewertung: GetApp

I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks.

1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once a fortnight occurence

2) The app has delays, you can update a status in desktop (new enquiry, booked etc) and it may not change in the app for hours, even when refreshed.

3) The desktop system can appear that you are logged in, when you start creating a job and then try to save it, it appears you are timed out and you have lost all that data that you have entered.

4) When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is.

- these are just 4 ongoing issues that i can think of, there have been over 30 emails to tech support from our company.

It is really difficult having to work around this program and look forward to finding another solution soon for our staff. Its consumed well over an hour of our day today with no productivity and does not help streamline anything at all. The company appears to release un-tested updates that cause more issues than previous, wait for the complaints to come in then work around fixing them.

Really disappointed in this software and look forward to finding an alternative, we can't keep running our business like this.

Vorteile

- integration with XERO. but even this has had its issues in the past.

Nachteile

- slow and unreliable, constant crashing
- app and desktop issues syncing (especially times and flags)
- inability to remove days from calendar (we all use macbooks with 11" or 13" small screens and you have to see SAT/SUN on the calendar) which is a wast of 20% of our screen.
- clients have to be assigned a physical address when creating them, even though we have no need for one to be entered. Each time we have to make something up.
- i could go on...

Übersetzen auf: Deutsch

Antwort von GeoOp

Hello Andrew – I am very sorry to hear about the problems you have been experiencing. Yesterday we did experience some intermittent performance spikes and these have now all been resolved.

I will get our head of support to contact directly today and discuss, can you please email support@geoop.com - Attention Gareth Bristow, and include your business name and contact number so we can call you as soon as possible.

Kindest Regards
GeoOp

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Ken T.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

This is a Great program that has helped our business with organization and billing

Täglich für 6-12 Monate genutzt
Bewertet am 25.10.2016
Quelle der Bewertung: GetApp

We are a small Electrical and Solar Contractor with 13 employees. We us Geop to schedule and track small jobs and service work. As the jobs come in they are entered into Geop and the service technicians can see the pending jobs or scheduled jobs and plan their days accordingly.

Vorteile

This program has everything we were looking for from Customer lists with addresses and mapping software, Ability for a secretary to enter and assign work remotely, Complete parts list to draw from. and ability to schedule return visits.

Nachteile

We are disappointed in the amount of time it takes to compile a list of part used on a job. The search interface is clumsy and needs to have contact with the internet all the time as the parts list is not on the device. There needs to be a quicker easier way to add parts to the job. Customer list as well is not stored on the device and needs to be connected to the internet .

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

David G.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Great work

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 20.9.2016
Quelle der Bewertung: GetApp

We use Geo op to manage the service dept of our company with several service techs
the mobility and ease of use has cut the paperwork down to nothing.
we run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.
we are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.

Vorteile

customer support have been prompt and taken into consideration the requests of what we needed to get out of the app and modified to suit

Nachteile

to be able to store more than one email address per client would be good

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
7,6/10
Basierend auf 50 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

GeoOp Preis

GeoOp Preis

Beginnt ab
15,00 AU$/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
3,9/5
Basierend auf 50 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

GeoOp Funktionen

GeoOp Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenmanagement
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
3,7/5
Basierend auf 50 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

GeoOp Häufig gestellte Fragen

GeoOp Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über GeoOp.

F. Welche Preispläne bietet GeoOp an?

GeoOp bietet folgende Kostenpläne an:

Beginnt ab: 15,00 AU$/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von GeoOp?

Wir haben keine Informationen über die Funktionen von GeoOp

F. Wer sind die typischen Nutzer von GeoOp?

GeoOp hat die folgenden typischen Kunden:

Kleine Unternehmen, Non-Profit, Mittlere Unternehmen

F: Welche Sprachen werden von GeoOp unterstützt?

GeoOp unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet GeoOp an?

GeoOp hat folgende Preismodelle:

Abonnement

F. Unterstützt GeoOp mobile Geräte?

GeoOp unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert GeoOp?

GeoOp kann in folgende Anwendungen integriert werden:

9 Spokes, Bitium, Forms On Fire, MYOB Essentials, MYOB Essentials, QuickBooks Online, Unleashed Software, Xero, Xero

F. Welche Varianten der Kundenbetreuung bietet GeoOp an?

GeoOp bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen