--- description: Ausführliche Erfahrungsberichte zu Zoho Assist mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Zoho Assist mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.de/software/9913/zoho-assist Seite: 1 / 60\ Weiter: [Nächste Seite](https://www.getapp.de/software/9913/zoho-assist?page=2) > Schnelle Unterstützung von Remote-Kunden durch webbasierte, unterstützte Remote-Support-Sitzungen und Remote-Verwaltung von Remote-Computern durch unbeaufsichtigten Remote-Zugriff. > > Bewertung: **4.7/5** von 1476 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 1476 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zoho - **Gegründet**: 1996 ## Gewerblicher Kontext - **Startpreis**: 480,00 € - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Preisinformationen**: 15-tägige kostenlose Testversion, Remote-Support und unbeaufsichtigter Zugriff - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Bulgarisch, Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Portugiesisch, Schwedisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Anmerkungen - Anpassbare Berichte - Anpassbare Vorlagen - Aufzeichnung - Aufzeichnung bei Bedarf - Authentifizierung - Backup und Recovery - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Bildschirm teilen - Bildschirmaufnahme - Bildschirmaufnahme - Bildschirmfreigabe für mehrere Teilnehmende - Bildschirmspiegelung - Chat / Messaging - Dashboard ## Integrationen (17 insgesamt) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... und 2 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [ITSM Tools](https://www.getapp.de/directory/292/it-service-management-itsm/software) ## Ähnliche Kategorien - [ITSM Tools](https://www.getapp.de/directory/292/it-service-management-itsm/software) - [Fernwartungssoftware](https://www.getapp.de/directory/563/remote-support/software) - [MSP Software](https://www.getapp.de/directory/645/managed-service-providers-msp/software) - [Home Office Software](https://www.getapp.de/directory/1699/remote-work/software) - [Remote Desktop Software](https://www.getapp.de/directory/1731/remote-desktop/software) ## Alternativen 1. [TeamViewer ONE](https://www.getapp.de/software/90948/teamviewer) — 4.6/5 (11636 reviews) 2. [Slack](https://www.getapp.de/software/91563/slack) — 4.7/5 (24185 reviews) 3. [AnyDesk](https://www.getapp.de/software/120039/anydesk) — 4.6/5 (1795 reviews) 4. [Supremo Remote Desktop](https://www.getapp.de/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) 5. [ISL Light](https://www.getapp.de/software/114883/isl-light) — 4.7/5 (779 reviews) ## Nutzerbewertungen ### "Reliable, affordable remote support that just works" — 5.0/5 > **Miki** | *2. Juli 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Zoho Assist is incredibly easy to deploy and use. Unattended access setup across multiple computers and sites was straightforward, and connections are fast and reliable even over slower networks. The pricing is very reasonable compared to competitors like TeamViewer or LogMeIn, and there's no nagging about commercial use. File transfer, multi-monitor navigation, and remote reboot/reconnect all work smoothly. It's also browser-based, so technicians don't need to install a heavy client to start a session. > > **Nachteile**: Occasionally the remote session can lag on high-resolution displays, and the mobile app experience isn't quite as polished as the desktop version. Some advanced settings are buried in menus and take a bit of digging to find. Reporting and session logs could be more detailed for admins managing a larger fleet of devices. > > Overall, Zoho Assist has been a dependable, cost-effective remote support solution. We use it to manage and support computers across multiple locations, and it's made day-to-day IT support much simpler — quick unattended access, easy ad-hoc sessions for end users, and minimal setup friction. It does exactly what we need without unnecessary complexity or inflated pricing. I'd recommend it to any small or mid-sized business that needs reliable remote access. ----- ### "Trial Extension Request" — 5.0/5 > **Verifizierter Rezensent** | *16. Juli 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I liked is that it's a solution for both attended and unattended remote support. Now I want to try the Jira integration and purchase licenses for Zoho Assist. For this reason, I request an extension of the trial version, please. > > **Nachteile**: So far, it meets all my expectations. For this reason, I request an extension of the trial version, please. > > Overall, Zoho Assist provides attended and unattended remote support, which is quite important for my company: chat, video, and calls. Now I want to try the Jira integration and purchase licenses for Zoho Assist. For this reason, I request an extension of the trial version, please. ----- ### "Remote Access Connection Issues" — 1.0/5 > **Adrian** | *23. Juni 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Faster connection speed when connected. Lesser latency in comparison to team viewer and any desk platforms. > > **Nachteile**: Long process setting up a remote session with a client. From the downloading remote access file to authentication, is very long. ----- ### "Great product overall" — 5.0/5 > **Paul** | *14. April 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Fast connectivity. Easy to use portal. Good for grouping and managing clients. Cross platform support. Price beats most others without losing features > > **Nachteile**: Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in detail > > Zoho Assist has become an essential part of our remote support workflow. We use it across all our clients, and it consistently delivers fast, reliable connectivity. The toolset is practical and well thought out, giving us everything we need to troubleshoot efficiently. The portal is clean, intuitive, and easy for out technicians and use. Overall, it’s a dependable remote support solution that just works. ----- ### "My review of zoho crm and assist" — 5.0/5 > **Verifizierter Rezensent** | *9. Juli 2026* | Personalwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It so sophisticated and tailored to business need that u feel like u lost so many productive hours figuring out and it so easy just like abc made by zoho, i would blindly recomend it to anyone with my personal gurantee attached,it so easy to use and so cheap,u can talk to \[sensitive content hidden\] if u dont like to to read faq and details,it will connect u to product specilist the moment u ask for, remote access feature of it is miracle specially power on when power cuts hapen and u are far away,if u have any bug and other issue u can address it right away,connection issue can happen any time and its so helpful in that time as well, > > **Nachteile**: honestly i may be amrature to zoho assist but i could not find a single con.till now once i find out after further use i will post it here. > > Miracle for me,awaysome go get it , any where in the world if u r discovering it for first time u have hit a little silver mine . ----- Seite: 1 / 60\ Weiter: [Nächste Seite](https://www.getapp.de/software/9913/zoho-assist?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/9913/zoho-assist) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten