Brightpearl Funktionen, Bewertungen & Alternativen

Brightpearl

Complete inventory & order management for growing business

4.4/5 (121 Bewertungen)

Brightpearl Übersicht

Brightpearl is a cloud based retail management software for omnichannel retailers and wholesalers. Manage your Inventory, Orders, Purchasing, Accounting, CRM, POS and Fulfilment in real time within one platform. Free up your time and reduce errors by automating your workflows. Gain in-depth insight into the profitability of products, customers, channels and suppliers.

With Brightpearl behind all of your ecommerce, marketplace and offline sales channels, you’ll have full control over what you’re selling and where. Brightpearl keeps every channel up to date in real-time, ensuring that you aren’t overselling or missing sales opportunities. Brightpearl natively connects to Magento, Shopify, Bigcommerce, Amazon, eBay and more, to help you centrally manage your omnichannel business.

Brightpearl is the most affordable, yet complete retail management system. Comparable systems’ subscription and implementation can be more than double the price of Brightpearl with added complexity unnecessary for a lean omnichannel business.

With all purchasing, inventory management and sales consolidated into a single system, Brightpearl is in place to actually understand and report back to you just how profitable your inventory is. All batches and units of inventory maintains its cost and any landed costs through it’s lifecycle, and works on a first in first out basis through the fulfilment streams.

Let us show you how Brightpearl can help you grow your business. Contact us and book a demo today.

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Kanada, Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Brightpearl Bewertungen

Gesamtbewertung
4.4/5
92% Positive Bewertungen
64
Ausgezeichnet
47
Sehr gut
5
Durchschnitt
2
Gering
3
Schlecht
Mit Google übersetzen

Manages the core of our business, finances and products.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 8.2.2017
Quelle der Bewertung: Capterra

We have been using brightpearl for several years now and the core function of the system has been to centralise around the accounts and stock management for our business. This means it's super easy to keep control of the business critical systems. The system has grown and expanded and as a small business I don't need a lot of this but it's there incase.

The most important thing we have found is the super easy simple Brightpearl POS solution that is sharing the same core data for products/customers/payments as our website and accounts in real time so if the last item sells online then we don't over sell this in store at the weekend. We have two small showrooms and can have two separate pos channels that make it easy to deal with customers in store and telephone orders in the main program. Push sales from POS to backend and vice versa. It makes us more efficient and look more professional in store and on the phone.

Even as a small business we have constantly changing stock and a large number of products (over 11,000) so need control of those as simply as possible. Brightpearl has done that for us along with accounts functionality.

I hope as brightpearl expands it can keep true to it's roots of supporting small businesses with a system that would normally only be available to big business with big budgets. The core simple EPOS is just perfect for us with multichannel order routes to the dispatch desk.

Vorteile

the simple EPOS systems linked into the core of the system in real time. You have to do things by the book and can't cut corners in processes.

Nachteile

Sometimes you have to do things by the book and can't cut corners in processes.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
Mit Google übersetzen

Brightpearl Review

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 25.11.2016
Quelle der Bewertung: Capterra

As a business, we have been using Brightpearl for a few years now and have had an incredibly positive experience. On the customer service level - both in person and online - we have had an incredibly effective and personable response rate, especially of recent, which has made our usage a whole lot easier. We have therefore learnt a lot more about our business and its direct Brightpearl relationship, giving us more insight into weaknesses, improvements and areas of strength. High praise to the financial side of Brightpearl as this is easy to use and navigate. We are looking forward to our close working relationship in the future as we are expanding our business and therefore constantly looking to refining our Brightpearl usage.

Vorteile

Effective software, enabling access of the entire company to view and work as a team to work as a chain from start to finish in different parts of the UK in order to complete the entire part of the supply chain. Therefore leading to effective business management.

Nachteile

Uninformed from the beginning about certain aspects (not down to Brightpearl directly) and therefore the small team need enlightening and training regarding certain elements that can be so easily taught and answers. Because Brightpearl can do so much, there is just so much to learn that perhaps we are not taking advantage of as a business.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

Brightpearl is a big help!

Täglich für 6-12 Monate genutzt
Bewertet am 8.2.2018
Quelle der Bewertung: SoftwareAdvice

Vorteile

What I like about this software is that it has centralized system, we do not need to log in into several accounts with our partners' channels. This system is more efficient compared to others because it requires less operation from the ordering of goods to supplier up to the delivery to the stores. Our items reach the stores with less lead time. It will really help to reduce/eliminate stock outs and opportunity loss.

Nachteile

One thing which I think this system needs to improve is about the report/data it generates. We, as an Inventory Analyst, we rely so much to the data that the system is giving us, for us to do our function and data analysis.

Antwort von Tom

Hi Loreto,

Firstly, thank you for taking the time to review us. Direct, honest feedback is very important to us. I'm really pleased that you find Brightpearl to be a big help and you like the centralised approach. Having everything under one roof is core to what we do and will keep doing. I'm also really pleased to hear that it's helped with reducing your lead times - our automation was built to do that and it's great to hear individual cases when that fruit comes to bear. Thank you for your feedback on our reporting. It's been a point of focus for us and I'm pleased to say that we've improved the capabilities of several of our report in our suite and will continue to do so. To catch up with our latest improvements, be sure to stay tuned to our release notes: https://help.brightpearl.com/hc/en-us/categories/201499746-Release-Notes-Notifications.

Thank you again,
Tom
Brightpearl

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

8.0/10
Mit Google übersetzen

All in One Ecommerce Software

Bewertet am 18.8.2015
Quelle der Bewertung

All in one eCommerce solution, helped us consolidate 4 software programs into 1 integrated app. Great for small to medium size ecom companies and those wishing to grow rapidly by automating routine processes and tasks. Saves us hours each day with automation and syncing of orders and inventory to multiple channels.

Vorteile

Multi-Channel inventory sync, accounting is integrated with the order fulfillment, CRM, and most of the functions you need to run a growing eCommerce business. They issue updates, bug fixes, and new features every few weeks. The software has come leaps and bounds forward in the past 2 years to become more stable, less buggy, with better automation and features. Nice to have all business functions located in 1 software rather than 5 different systems that constantly need synced and updated. Cloud based so you can work anywhere.

Nachteile

As a US retailer there are a few UK oddities in the software but these are quickly being updated and changed to fit the US market. Customer support has also been improving since we started, but could be quicker to fix problems/ issue updates at times. They don't seem to understand at times that when something is broken, we can not run our business at all till it gets fixed. Some additional features and add-ons are not included in the base price of the software. They would be nice to have available but the price could get very expensive quickly and be out of budget for a small business. Would also like to see a quick way to back-up 'all' the data from the cloud locally in case of emergency or we needed it for another process. You can export data files and reports currently, but not the entire database at once.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Kundenbetreuung

Mit Google übersetzen

A good quality cloud-based multichannel management software

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 15.8.2018
Quelle der Bewertung

Vorteile

The multichannel management software helps you to track orders, inventory of multiple warehouses and manage all your accounting and customer data in real time. You can access all your data from any location or device. The program is very easy to use and does complete justice to its price. The strong importing and exporting features has helped us save a lot of time. As the application is integrated with eCommerce and payment solution, it ensures fast order processing and great visibility. You can even send invoices and interact with your clients. The custom fields help to retrieve all the client details with ease.

Nachteile

The program seems incomplete and we encounter a few bugs. Server’s performance needs to be improved as the site crashes during peak hours. The customer service team is not at all responsive and they take hours to get to back to your concerns. The reporting features are quite complex and difficult to customize. An Android version of the tool is required. The Absence of multi-currency functionality and the search feature for products needs improvement.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10

Brightpearl Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Brightpearl’s pricing plans are designed to match your stage of growth. Contact us to get more details

Brightpearl Funktionen

  • API
  • Anpassbare Berichterstellung
  • Audit Trail (Prüfpfad)
  • Bestandsverfolgung
  • Daten-Import / -Export
  • Echtzeit-Daten
  • Integration von Dritten
  • Inventarverwaltung
  • Mehrere Standorte
  • Rechnungsmanagement
  • Wirtschaftsprüfung
  • Workflow-Management

  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Automatische Benachrichtigungen
  • Benutzerdefinierte Felder
  • Berichterstattung und Statistik
  • Compliance Management
  • Dokumentenspeicher
  • Überwachung

Zusätzliche Informationen für Brightpearl

Schlüssel-Features von Brightpearl

  • 360 degree visibility of your supply chain
  • Automated real-time accounting
  • CRM
  • Developer API for third-party integration
  • Drop shipping
  • Efficient pick, pack, ship process
  • Full audit trail on contact records
  • Inventory management
  • Low stock alerts
  • Multi-Channel Inventory Management
  • Multiple warehouses / multiple locations
  • Order management
  • POS
  • Paypal, Sage Pay and online payments integration
  • Quoting and invoicing
  • Real-time reports
  • Shipping management
  • Supply Management
  • availability

Vorteile

  • Comprehensive retail management platform means you can manage your Inventory, Orders, Accounting, Purchasing, CRM, POS and Fulfilment within one platform.

  • Built for retailers, easy to use

  • Implementations by Brightpearl experts. We get you live faster than the competition

  • Gain in-depth insight into the profitability of products, customers, channels and suppliers

  • Fully integrated with major ecommerce platforms and marketplaces
  • GetApp Analyse

    Brightpearl is a multichannel retail management software that covers orders, inventory, accounting, customer data, purchasing, shipping, and reporting in a single cloud-based platform. It provides staff and management comprehensive visibility into vital business information to effectively and efficiently accomplish their tasks, accelerating profitability and growth in the process. Real-time reports include cash flow, inventory, customer purchasing behavior, profitability by channel and SKU, among others.

    Instead of managing sales from every channel your business is tapping into (e.g., online shop, retail outlet, eBay, Amazon, and others), manually updating inventory information for every item you sell and purchase, hence, the possibility of human error, transferring sales and accounts payable data into your accounting system, analyzing the speed at which you sell items, and other related activities that usually require their own spreadsheets, with Brightpearl, all purchase, sales, supplier and customer information are kept in a single data depository, allowing you comprehensive at-a-glance insight into the health of your retail business through real-time reporting.

    Some of Brightpearl’s core features include order management, inventory management, shipping management, online payments integration and automated real-time accounting.

    Brightpearl's support system includes articles and videos, forums and webinars, email, Facebook and Twitter, phone support during business hours, and 24/7 support via helpdesk.

    Was ist Brightpearl?

    Brightpearl is a commerce acceleration platform that simplifies the retail lifecycle in one integrated web-based solution, beginning with orders all the way to customer management and growing the business. Because it’s an all-in-one retail system, it saves retailers valuable time and energy normally spent on double entries, numbers consolidation, and other procedures that need to be redone because of things here and there that slip through the cracks. This then lets them focus more on the value-adding aspects of their businesses, such as furthering their customer service initiatives.

    Brightpearl takes the edge off tedious order, inventory, shipping, purchasing and accounting information management across multiple retail channels and locations by bringing relevant information together in a centralized back-office hub. With its built-in accounting system, transactions are automatically entered into accounts, and real-time reports are generated with just a few clicks. Cloud-based, it can be accessed anywhere, anytime and across multiple devices.

    Brightpearl integrates with various e-commerce platforms like Shopify for more seamless data utilization and better customer experience.

    Brightpearl Hauptfunktionen

    Order Management

    Whenever a customer places an order, a series of events is triggered. While they can also be manually created, with Brightpearl’s ready-made integrations with e-commerce portals like Magento and Shopify, orders can be automatically downloaded. Inventory levels are subsequently decreased, not just on the channel the order is made, but all other sales channels as well, eliminating the possibility of selling the same item twice and dealing with problems later.

    Brightpearl’s order management system not only ensures data accuracy and consistency, it also allows retailers to systematize their order fulfillment strategies and optimize stock levels through filters such as shipping method, order date, sales channel, and others. This way, retailers are immediately aware what products/brands are better suited for what channels, and what improvement initiatives can be rolled out to increase sales and improve customer satisfaction.

    With Brightpearl's order management system, everything you need is in one place - order, customer and inventory information.

    Inventory Management

    Inventory replenishment with Brightpearl starts with just a few clicks. An email is sent to the supplier, and once delivered, the purchase order is marked as received and inventory levels in the sales channels are automatically increased. Because information is centralized, it’s easy to spot which entity you owe money to and how much, including the date the amount is due.

    Brightpearl simplifies the usually complex inventory management processes required of a growing business. Aside from automatically increasing or decreasing inventory levels in your various sales channels, depending on whether items have been received from a supplier or sold to a customer, you are afforded the ability to generate cash flow reports and comprehensive inventory audit trails in real time.

    Aside from allowing retailers to easily update inventory particulars, Brightpearl automates multichannel inventory management so you don't sell the same item twice.

    Shipping Management

    Order information, which includes shipping address and location, are automatically downloaded to your warehouses, empowering retailers to accurately and speedily deliver orders to customers. When an order is drop-shipped from a supplier or fulfilled via your own warehouse, tracking references are emailed to customers using pre-built email templates and transmitted back to your sales channels. Once shipped, the cost of inventory is entered into Brightpearl’s accounting system, giving you an instantaneous view of the profit amount you’ve made.

    The shipping management software affords you full control over what and how you ship – partial order fulfillment versus drop-shipping, and order prioritization based on shipping method, order date or customer. For more automation and customization, Brightpearl integrates with e-commerce shipping fulfillment platforms like Shipworks, [Shipstation] (http://www.getapp.com/shipstation-application) and [Metapack] (http://www.getapp.com/metapack-application).

    Brightpearl integrates with ShipStation, a cloud-based shipping management tool with ties with leading carriers like UPS, FedEx, USPS and Amazon FBA.

    Online Payments Integration

    To further simplify the customer purchasing experience, Brightpearl can be integrated with payment gateways such as PayPal and SagePay. PayPal links with Brightpearl in two ways: as a payment method and to download transactions. When payment processing with PayPal is set up, customers can opt to pay through PayPal via your website. Brightpearl automatically records all PayPal payments received online. Transaction details can then be viewed via the PayPal log and synchronized with Brightpearl using the PayPal transaction download integration feature.

    SagePay, on the other hand, can be used to make online payments via the Brightpearl site (SagePay form) or through back-office payments (SagePay direct), also known as Mail Order/Telephone Order or MOTO. This means that customers can make payments over the phone, for one. For Magento users, SagePay payment setup is done in Magento.

    Brightpearl readily integrates with PayPal for a seamless customer experience and faster, easier accounting.

    Automated Real-Time Accounting

    Brightpearl includes a full accounting system that allows users to keep track of the items they’re selling day to day, which channels are making money, which items are selling well, and such. Profits can be analyzed by channel, customer or SKU, empowering retailers to invest their money intelligently on better-performing products and channels.

    The system provides in-depth and up-to-date reports that your accountant can also access to make updates and adjustments. Data can be exported as CSV, and Brightpearl’s support team provides 24/7 email support, documentations, a video library, and launch and acceleration services to help you and your staff with the training you’ll need to get started.

    Brightpearl's built-in accounting system gives retailers real-time insight into the financial health of their business.

    Brightpearl Integrationen

    Brightpearl readily integrates with 47 apps that include [eBay] (http://www.getapp.com/blog/ebay-management-software/), [Magento] (http://www.getapp.com/magento-application-1), Amazon, Brightpearl POS, [Shopify] (http://www.getapp.com/shopify-application), [Bigcommerce] (http://www.getapp.com/bigcommerce-application), Authorize.net, UK Mail, [Square] (http://www.getapp.com/square-application), and [PayPal] (http://www.getapp.com/paypal-application).

    Brightpearl Preis

    Contact Brightpearl directly for pricing information.

    Brightpearl Fazit

    • Cloud-based commerce acceleration platform that manages inventory, accounting, orders, CRM, purchasing, shipping and suppliers in one place
    • When orders are received, inventory levels across all channels are automatically updated to prevent selling the same items more than once
    • Real-time accounting capability gives business owners immediate insight into the financial health of their businesses, as opposed to weeks or months of waiting before comprehensive reports are generated
    • Has ready-made integrations with popular e-commerce applications like PayPal, Square, Magento, Shopify, Bigcommerce, eBay, Woo Commerce, and others
    • Supports offline/offsite browsing of purchases, orders and contacts on an Android phone or tablet

    Brightpearl Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Brightpearl.

    F. Welche Preispläne bietet Brightpearl an?

    Brightpearl bietet folgende Kostenpläne an:

    Preismodell: Abonnement

    Kostenlose Testversion: Nicht verfügbar

    Brightpearl’s pricing plans are designed to match your stage of growth. Contact us to get more details

    F. Was sind die Hauptfunktionen von Brightpearl?

    Brightpearl bietet die folgenden Funktionen:

    • 360 degree visibility of your supply chain
    • Automated real-time accounting
    • CRM
    • Developer API for third-party integration
    • Drop shipping
    • Efficient pick, pack, ship process
    • Full audit trail on contact records
    • Inventory management
    • Low stock alerts
    • Multi-Channel Inventory Management
    • Multiple warehouses / multiple locations
    • Order management
    • POS
    • Paypal, Sage Pay and online payments integration
    • Quoting and invoicing
    • Real-time reports
    • Shipping management
    • Supply Management
    • availability

    F. Wer sind die typischen Nutzer von Brightpearl?

    Brightpearl hat die folgenden typischen Kunden:

    Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von Brightpearl unterstützt?

    Brightpearl unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet Brightpearl an?

    Brightpearl hat folgende Preismodelle:

    Abonnement

    F. Unterstützt Brightpearl mobile Geräte?

    Brightpearl unterstützt die folgenden Geräte:

    iPad

    F. Mit welchen anderen Applikationen integriert Brightpearl?

    Brightpearl kann in folgende Anwendungen integriert werden:

    3PL Central Warehouse Mgr, Bitium, Clear Spider, Mailchimp, Parcelhub Shipping, ShipStation, Shipwire, SkuBrain, Zoey, ekmPowershop

    F. Welche Varianten der Kundenbetreuung bietet Brightpearl an?

    Brightpearl bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen