---
description: Gratis Softwareliste der Top Help-Desk-Software Anbieter und Anwendungen. Die besten Tools im Überblick für eine schnelle und fundierte Softwareauswahl. Filtere jetzt nach Preismodell, Funktionen, Nutzerbewertungen und vielem mehr.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help-Desk-Software - Top Tools & Anbieter im Vergleich | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software)

# Help-Desk-Software

Canonical: https://www.getapp.de/directory/287/help-desk-ticketing/software

Seite: 1 / 8\
Weiter: [Nächste Seite](https://www.getapp.de/directory/287/help-desk-ticketing/software?page=2)

-----

## Produkte

1. [Freshservice](https://www.getapp.de/software/91351/freshservice) — 4.6/5 (803 reviews) — Ein komplettes IT-Service-Management-Tool (ITSM) für Unternehmen
2. [Remote Monitoring and Management](https://www.getapp.de/software/102017/atera) — 4.5/5 (461 reviews) — Ultimative All-In-One RMM Software für MSPs \&amp; IT-Abteilungen
3. [HubSpot Service Hub](https://www.getapp.de/software/119575/hubspot-service-hub) — 4.4/5 (193 reviews) — Cloudbasierte Kundenservice-Lösung für Unternehmen jeder Größe
4. [Lime CRM](https://www.getapp.de/software/2038799/lime) — 4.3/5 (145 reviews) — Ein visuelles und nutzerfreundliches CRM, das auf deine Bedürfnisse zugeschnitten ist
5. [Zoho Desk](https://www.getapp.de/software/10036/zoho-desk) — 4.5/5 (2216 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
6. [Freshdesk](https://www.getapp.de/software/10317/freshdesk) — 4.5/5 (3487 reviews) — Online-Kunden-Support Software \&amp; Helpdesk-Lösung
7. [EcholoN](https://www.getapp.de/software/164895/echolon) — 4.7/5 (35 reviews) — Helpdesk-Software zur Verwaltung von Kundenserviceprozessen
8. [Vision Helpdesk](https://www.getapp.de/software/90728/vision-helpdesk) — 4.6/5 (49 reviews) — Helpdesk, Multi-Company-Desk und ITSM/ITIL-Service Desk
9. [TeamViewer ONE](https://www.getapp.de/software/90948/teamviewer) — 4.6/5 (11642 reviews) — Software für Fernwartung, Fernsteuerungs-Sitzungen und Online-Meetings
10. [Connecteam](https://www.getapp.de/software/105401/connecteam) — 4.6/5 (5318 reviews) — Erhalte genaue Arbeitszeittabellen und Rechnungen kostenlos.
11. [Zendesk Suite](https://www.getapp.de/software/9448/zendesk) — 4.4/5 (4094 reviews) — Cloud-Kundendienst-Software
12. [NetSuite](https://www.getapp.de/software/9137/netsuite) — 4.2/5 (2080 reviews) — \#1 Cloud-ERP
13. [BeyondTrust Remote Support](https://www.getapp.de/software/113939/bomgar) — 4.6/5 (2011 reviews) — Sichere Software für den Remotezugriff
14. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1789 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software.
15. [LiveChat](https://www.getapp.de/software/8385/livechat) — 4.6/5 (1728 reviews) — Premium-Kundendienst-Software für Live-Chat und Helpdesk
16. [Appy Pie](https://www.getapp.de/software/91597/appy-pie) — 4.6/5 (1394 reviews) — Mit Appy Pie wird das Erstellen von Anwendungen zum Kinderspiel.
17. [Odoo](https://www.getapp.de/software/102445/odoo) — 4.2/5 (1334 reviews) — Open-Source-CRM: Verfolge Leads und optimiere Deine Verkaufstrichter
18. [Bitrix24](https://www.getapp.de/software/90602/bitrix24) — 4.2/5 (1005 reviews) — Eine vollständig kostenlose CRM-, Kollaborations- und Kommunikationstool-Suite
19. [EngageBay CRM](https://www.getapp.de/software/113999/engagebay-marketing) — 4.6/5 (912 reviews) — Integrierte Vertriebs- und Marketing-Software für wachsende Teams
20. [TeamSupport](https://www.getapp.de/software/8670/teamsupport) — 4.5/5 (850 reviews) — B2B-Kundensupport-Software
21. [Salesforce Service Cloud](https://www.getapp.de/software/91754/salesforce) — 4.5/5 (832 reviews) — Kundenservice- und Supportsoftware.
22. [JIRA Service Management](https://www.getapp.de/software/91811/jira-service-management) — 4.5/5 (779 reviews) — Ein wunderschön einfacher, auf JIRA basierender Service Desk
23. [ISL Light](https://www.getapp.de/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote-Support-Software und unbeaufsichtigter Fernzugriff.
24. [Apptivo](https://www.getapp.de/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM für die Verwaltung von Kundenkonten
25. [Tidio](https://www.getapp.de/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Kommunikator für Unternehmen. Live-Chat, Messenger und E-Mail.

-----

Seite: 1 / 8\
Weiter: [Nächste Seite](https://www.getapp.de/directory/287/help-desk-ticketing/software?page=2)

## Ähnliche Kategorien

- [Kundenservice Software](https://www.getapp.de/directory/231/customer-service/software)
- [IT Ticketsysteme](https://www.getapp.de/directory/3479/it-ticketing-systems/software)
- [Wissensdatenbank Software](https://www.getapp.de/directory/2823/knowledge-base/software)
- [Kundensupport Software](https://www.getapp.de/directory/562/customer-support/software)
- [Wissensmanagement Tools](https://www.getapp.de/directory/257/knowledge-management/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/directory/287/help-desk-ticketing/software)
- [Alle Kategorien](https://www.getapp.de/directory)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Deutschland","address":{"@type":"PostalAddress","addressLocality":"München","addressRegion":"BY","postalCode":"81829","streetAddress":"Lehrer-Wirth-Str. 2 81829 München Deutschland"},"description":"Vergleiche und bewerte Software für kleine und mittelständische Unternehmen. GetApp Deutschland bietet Software, SaaS & Cloud Apps, unabhängige Bewertungen und Reviews.","email":"info@getapp.de","url":"https://www.getapp.de/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.de/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom"]},{"name":"GetApp Deutschland","url":"https://www.getapp.de/","@id":"https://www.getapp.de/#website","@type":"WebSite","publisher":{"@id":"https://www.getapp.de/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.de/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Help-Desk-Software","description":"Gratis Softwareliste der Top Help-Desk-Software Anbieter und Anwendungen. Die besten Tools im Überblick für eine schnelle und fundierte Softwareauswahl. Filtere jetzt nach Preismodell, Funktionen, Nutzerbewertungen und vielem mehr.","url":"https://www.getapp.de/directory/287/help-desk-ticketing/software","about":{"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#breadcrumblist"},"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#itemlist"},"publisher":{"@id":"https://www.getapp.de/#organization"},"inLanguage":"de","isPartOf":{"@id":"https://www.getapp.de/#website"}},{"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"Help-Desk-Software","position":2,"item":"https://www.getapp.de/directory/287/help-desk-ticketing/software","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Help-Desk-Software - Top Tools &amp; Anbieter im Vergleich | GetApp Deutschland 2026","@context":"https://schema.org","@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.de/software/91351/freshservice","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":2,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.getapp.de/software/102017/atera","@type":"ListItem"},{"name":"HubSpot Service Hub","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.de/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Lime CRM","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/731d58ba-0f80-443c-8f03-653e225d0449.png","url":"https://www.getapp.de/software/2038799/lime","@type":"ListItem"},{"name":"Zoho Desk","position":5,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.de/software/10036/zoho-desk","@type":"ListItem"},{"name":"Freshdesk","position":6,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.de/software/10317/freshdesk","@type":"ListItem"},{"name":"EcholoN","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58abab0c-b11a-4396-9b01-55d6d01b2ab5.png","url":"https://www.getapp.de/software/164895/echolon","@type":"ListItem"},{"name":"Vision Helpdesk","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8b68628d-ef15-46c9-bc9d-5eab00dc5b89.png","url":"https://www.getapp.de/software/90728/vision-helpdesk","@type":"ListItem"},{"name":"TeamViewer ONE","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.getapp.de/software/90948/teamviewer","@type":"ListItem"},{"name":"Connecteam","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2eb9cf79-d85e-4c42-b830-38b3ba6e5ea1.png","url":"https://www.getapp.de/software/105401/connecteam","@type":"ListItem"},{"name":"Zendesk Suite","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.de/software/9448/zendesk","@type":"ListItem"},{"name":"NetSuite","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76ba5be7-e39f-481e-9045-7c45d7cf6d39.png","url":"https://www.getapp.de/software/9137/netsuite","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.de/software/113939/bomgar","@type":"ListItem"},{"name":"LiveAgent","position":14,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.de/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.de/software/8385/livechat","@type":"ListItem"},{"name":"Appy Pie","position":16,"image":"https://images.g2crowd.com/uploads/product/image/96fae132e4a773aa4499b9e81dfe20ae/appy-pie.png","url":"https://www.getapp.de/software/91597/appy-pie","@type":"ListItem"},{"name":"Odoo","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.getapp.de/software/102445/odoo","@type":"ListItem"},{"name":"Bitrix24","position":18,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.getapp.de/software/90602/bitrix24","@type":"ListItem"},{"name":"EngageBay CRM","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.de/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":20,"image":"https://images.g2crowd.com/uploads/product/image/416ca5666ada5ea6307719ddd360286a/teamsupport.png","url":"https://www.getapp.de/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.de/software/91754/salesforce","@type":"ListItem"},{"name":"JIRA Service Management","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.de/software/91811/jira-service-management","@type":"ListItem"},{"name":"ISL Light","position":23,"image":"https://images.g2crowd.com/uploads/vendor/image/57618/396b3012f54830cc64559ea9d9ca55eb.jpeg","url":"https://www.getapp.de/software/114883/isl-light","@type":"ListItem"},{"name":"Apptivo","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.getapp.de/software/2046686/apptivo","@type":"ListItem"},{"name":"Tidio","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.de/software/105081/tidio-chat","@type":"ListItem"}],"numberOfItems":25}
</script>
