---
description: Gratis Softwareliste der Top Help-Desk-Software Anbieter und Anwendungen. Die besten Tools im Überblick für eine schnelle und fundierte Softwareauswahl. Filtere jetzt nach Preismodell, Funktionen, Nutzerbewertungen und vielem mehr.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Help-Desk-Software - Top Tools & Anbieter im Vergleich | GetApp Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Help-Desk-Software](https://www.getapp.de/directory/287/help-desk-ticketing/software)

# Help-Desk-Software

Canonical: https://www.getapp.de/directory/287/help-desk-ticketing/software

Seite: 1 / 7\
Weiter: [Nächste Seite](https://www.getapp.de/directory/287/help-desk-ticketing/software?page=2)

-----

## Produkte

1. [Atera](https://www.getapp.de/software/102017/atera) — 4.5/5 (448 reviews) — Ultimative All-In-One RMM Software für MSPs \&amp; IT-Abteilungen
2. [NinjaOne](https://www.getapp.de/software/108129/ninjarmm) — 4.7/5 (288 reviews) — Automatisieren Sie Ihre IT-Aufgaben mit NinjaOne
3. [HubSpot Service Hub](https://www.getapp.de/software/119575/hubspot-service-hub) — 4.4/5 (190 reviews) — Cloudbasierte Kundenservice-Lösung für Unternehmen jeder Größe
4. [Lime CRM](https://www.getapp.de/software/2038799/lime-crm) — 4.3/5 (145 reviews) — Ein visuelles und nutzerfreundliches CRM, das auf deine Bedürfnisse zugeschnitten ist
5. [JIRA Service Management](https://www.getapp.de/software/91811/jira-service-management) — 4.5/5 (770 reviews) — Ein wunderschön einfacher, auf JIRA basierender Service Desk
6. [Freshdesk](https://www.getapp.de/software/10317/freshdesk) — 4.5/5 (3425 reviews) — Online-Kunden-Support Software \&amp; Helpdesk-Lösung
7. [Zoho Desk](https://www.getapp.de/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Die erste kontextsensitive Helpdesk-Software der Branche
8. [Freshservice](https://www.getapp.de/software/91351/freshservice) — 4.5/5 (714 reviews) — Ein komplettes IT-Service-Management-Tool (ITSM) für Unternehmen
9. [SparrowDesk](https://www.getapp.de/software/2083140/sparrowdesk) (0 reviews) — KI-gesteuerter Helpdesk für die Kundenbetreuung
10. [ThinkOwl](https://www.getapp.de/software/121447/thinkowl) (0 reviews) — KI-basierte Lösung für das Kundenservicemanagement
11. [HEINZELMANN](https://www.getapp.de/software/2058328/heinzelmann) — 4.0/5 (1 reviews) — Software zur Problemverfolgung für die IT-Branche
12. [EcholoN](https://www.getapp.de/software/164895/echolon) — 4.7/5 (35 reviews) — Helpdesk-Software zur Verwaltung von Kundenserviceprozessen
13. [TeamViewer ONE](https://www.getapp.de/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Software für Fernwartung, Fernsteuerungs-Sitzungen und Online-Meetings
14. [Zendesk Suite](https://www.getapp.de/software/9448/zendesk) — 4.4/5 (4079 reviews) — Cloud-Kundendienst-Software
15. [BeyondTrust Remote Support](https://www.getapp.de/software/113939/bomgar) — 4.6/5 (2010 reviews) — Sichere Software für den Remotezugriff
16. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1781 reviews) — Großartiger Kundenservice beginnt mit einer besseren Helpdesk-Software.
17. [LiveChat](https://www.getapp.de/software/8385/livechat) — 4.6/5 (1723 reviews) — Premium-Kundendienst-Software für Live-Chat und Helpdesk
18. [Odoo](https://www.getapp.de/software/102445/odoo) — 4.2/5 (1306 reviews) — Open-Source-CRM: Verfolge Leads und optimiere Deine Verkaufstrichter
19. [Intercom](https://www.getapp.de/software/91379/intercom) — 4.5/5 (1133 reviews) — Kunden-Messaging-Plattform für Vertrieb, Marketing und Support, Unterstützung.
20. [Bitrix24](https://www.getapp.de/software/90602/bitrix24) — 4.2/5 (990 reviews) — Eine vollständig kostenlose CRM-, Kollaborations- und Kommunikationstool-Suite
21. [EngageBay CRM](https://www.getapp.de/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) — Integrierte Vertriebs- und Marketing-Software für wachsende Teams
22. [TeamSupport](https://www.getapp.de/software/8670/teamsupport) — 4.5/5 (848 reviews) — B2B-Kundensupport-Software
23. [Salesforce Service Cloud](https://www.getapp.de/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — Kundenservice- und Supportsoftware.
24. [ISL Light](https://www.getapp.de/software/114883/isl-light) — 4.7/5 (779 reviews) — Remote-Support-Software und unbeaufsichtigter Fernzugriff.
25. [Apptivo](https://www.getapp.de/software/2046686/apptivo) — 4.4/5 (708 reviews) — CRM für die Verwaltung von Kundenkonten

-----

Seite: 1 / 7\
Weiter: [Nächste Seite](https://www.getapp.de/directory/287/help-desk-ticketing/software?page=2)

## Ähnliche Kategorien

- [IT Ticketsysteme](https://www.getapp.de/directory/3479/it-ticketing-systems/software)
- [Live-Chat Software](https://www.getapp.de/directory/561/live-chat/software)
- [IT-Service-Software](https://www.getapp.de/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.de/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.de/directory/580/issue-tracking/software)

## Links

- [Auf GetApp anzeigen](https://www.getapp.de/directory/287/help-desk-ticketing/software)
- [Alle Kategorien](https://www.getapp.de/directory)

## Diese Seite ist in den folgenden Sprachen verfügbar

| Sprache | URL |
| de | <https://www.getapp.de/directory/287/help-desk-ticketing/software> |
| de-AT | <https://www.getapp.at/directory/287/help-desk-ticketing/software> |
| en | <https://www.getapp.com/customer-service-support-software/help-desk-ticketing/> |
| en-AE | <https://www.getapp.ae/directory/287/help-desk-ticketing/software> |
| en-AU | <https://www.getapp.com.au/directory/287/help-desk-ticketing/software> |
| en-CA | <https://www.getapp.ca/directory/287/help-desk-ticketing/software> |
| en-GB | <https://www.getapp.co.uk/directory/287/help-desk-ticketing/software> |
| en-IE | <https://www.getapp.ie/directory/287/help-desk-ticketing/software> |
| en-NZ | <https://www.getapp.co.nz/directory/287/help-desk-ticketing/software> |
| en-SG | <https://www.getapp.sg/directory/287/help-desk-ticketing/software> |
| en-ZA | <https://www.getapp.za.com/directory/287/help-desk-ticketing/software> |
| es | <https://www.getapp.es/directory/287/help-desk-ticketing/software> |
| es-CL | <https://www.getapp.cl/directory/287/help-desk-ticketing/software> |
| es-CO | <https://www.getapp.com.co/directory/287/help-desk-ticketing/software> |
| es-MX | <https://www.getapp.com.mx/directory/287/help-desk-ticketing/software> |
| fr | <https://www.getapp.fr/directory/287/help-desk-ticketing/software> |
| fr-BE | <https://fr.getapp.be/directory/287/help-desk-ticketing/software> |
| fr-CA | <https://fr.getapp.ca/directory/287/help-desk-ticketing/software> |
| nl | <https://www.getapp.nl/directory/287/help-desk-ticketing/software> |
| nl-BE | <https://www.getapp.be/directory/287/help-desk-ticketing/software> |
| pt | <https://www.getapp.com.br/directory/287/help-desk-ticketing/software> |
| pt-PT | <https://www.getapp.pt/directory/287/help-desk-ticketing/software> |

-----

## Strukturierte Daten

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Deutschland","address":{"@type":"PostalAddress","addressLocality":"München","addressRegion":"BY","postalCode":"81829","streetAddress":"Lehrer-Wirth-Str. 2 81829 München Deutschland"},"description":"Vergleiche und bewerte Software für kleine und mittelständische Unternehmen. GetApp Deutschland bietet Software, SaaS & Cloud Apps, unabhängige Bewertungen und Reviews.","email":"info@getapp.de","url":"https://www.getapp.de/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.de/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp","https://www.facebook.com/GetAppcom"]},{"name":"GetApp Deutschland","url":"https://www.getapp.de/","@type":"WebSite","@id":"https://www.getapp.de/#website","publisher":{"@id":"https://www.getapp.de/#organization"},"potentialAction":{"query":"required","target":"https://www.getapp.de/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Help-Desk-Software","description":"Gratis Softwareliste der Top Help-Desk-Software Anbieter und Anwendungen. Die besten Tools im Überblick für eine schnelle und fundierte Softwareauswahl. Filtere jetzt nach Preismodell, Funktionen, Nutzerbewertungen und vielem mehr.","url":"https://www.getapp.de/directory/287/help-desk-ticketing/software","about":{"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#itemlist"},"breadcrumb":{"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#webpage","mainEntity":{"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#itemlist"},"publisher":{"@id":"https://www.getapp.de/#organization"},"inLanguage":"de","isPartOf":{"@id":"https://www.getapp.de/#website"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Startseite","position":1,"item":"/","@type":"ListItem"},{"name":"Help-Desk-Software","position":2,"item":"https://www.getapp.de/directory/287/help-desk-ticketing/software","@type":"ListItem"}],"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Help-Desk-Software - Top Tools &amp; Anbieter im Vergleich | GetApp Deutschland 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Atera","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.getapp.de/software/102017/atera","@type":"ListItem"},{"name":"NinjaOne","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.getapp.de/software/108129/ninjarmm","@type":"ListItem"},{"name":"HubSpot Service Hub","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.de/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Lime CRM","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/731d58ba-0f80-443c-8f03-653e225d0449.png","url":"https://www.getapp.de/software/2038799/lime-crm","@type":"ListItem"},{"name":"JIRA Service Management","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.de/software/91811/jira-service-management","@type":"ListItem"},{"name":"Freshdesk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.de/software/10317/freshdesk","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.de/software/10036/zoho-desk","@type":"ListItem"},{"name":"Freshservice","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.de/software/91351/freshservice","@type":"ListItem"},{"name":"SparrowDesk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4678885e-96ed-4889-9313-90a174fefbc9.jpeg","url":"https://www.getapp.de/software/2083140/sparrowdesk","@type":"ListItem"},{"name":"ThinkOwl","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32b4a836-d2fc-4d44-8dcc-cdc3f82d2a2e.png","url":"https://www.getapp.de/software/121447/thinkowl","@type":"ListItem"},{"name":"HEINZELMANN","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a16e42d-65fb-46f9-ba88-e10f36398ffc.png","url":"https://www.getapp.de/software/2058328/heinzelmann","@type":"ListItem"},{"name":"EcholoN","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58abab0c-b11a-4396-9b01-55d6d01b2ab5.png","url":"https://www.getapp.de/software/164895/echolon","@type":"ListItem"},{"name":"TeamViewer ONE","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/475c5739-e3c4-4b32-87f5-9faef564c4ae.png","url":"https://www.getapp.de/software/90948/teamviewer","@type":"ListItem"},{"name":"Zendesk Suite","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.de/software/9448/zendesk","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.de/software/113939/bomgar","@type":"ListItem"},{"name":"LiveAgent","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.de/software/91301/liveagent","@type":"ListItem"},{"name":"LiveChat","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.de/software/8385/livechat","@type":"ListItem"},{"name":"Odoo","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17efceca-38ea-4e7e-83dc-2cdd9fb0987f.png","url":"https://www.getapp.de/software/102445/odoo","@type":"ListItem"},{"name":"Intercom","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.de/software/91379/intercom","@type":"ListItem"},{"name":"Bitrix24","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.de/software/90602/bitrix24","@type":"ListItem"},{"name":"EngageBay CRM","position":21,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f68dbd37-d921-4284-a28c-535eb223074a.png","url":"https://www.getapp.de/software/113999/engagebay-marketing","@type":"ListItem"},{"name":"TeamSupport","position":22,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e85270b5-16e7-4c93-8837-afe44de85442.png","url":"https://www.getapp.de/software/8670/teamsupport","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":23,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.de/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"ISL Light","position":24,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41a250f0-063a-4fd1-827a-1a62c8d3db46.png","url":"https://www.getapp.de/software/114883/isl-light","@type":"ListItem"},{"name":"Apptivo","position":25,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7012d9e-9541-4054-8c2e-dc0a95befb32.png","url":"https://www.getapp.de/software/2046686/apptivo","@type":"ListItem"}],"@id":"https://www.getapp.de/directory/287/help-desk-ticketing/software#itemlist","numberOfItems":25}
</script>
